• Send a message to your health care provider.
• Make, change, or cancel an appointment.
• Review your lab and radiology results.
• Refill your medications.

Secure Messaging Tips:

• Not appropriate for medical emergencies.
• Be clear, detailed, and comprehensive. Upload attachments and pictures, as necessary.
• If your message is intended for your health care provider, it will first be reviewed by an administrative staff member or nurse. Don't send a message that can only be understood by one person, like: "Can you give me follow up on that problem we talked about last week?"
• Understand the difference between a medication renewal versus a refill.
  • Medication renewal: No more refills left on your current prescription. Your provider will need to write a new prescription. Appropriate for secure messaging.
  • Medication refill: One or more refills remain on your current prescription. You can refill through TRICARE Online Patient Portal or by calling the pharmacy. Do not use secure messaging to request a refill.