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  • Trusted Care everywhere is not going anywhere

    As the Defense Health Agency assumes authority, direction and control of military treatment facilities, the Air Force Medical Service will remain steadfast on its Trusted Care journey towards higher reliability and Zero Harm.

  • 5:1 feedback improves medical care

    Criticism can be a bitter but necessary pill to swallow for medical Airmen. Because patient safety is top priority, Air Force medical groups use a 5:1 feedback ratio. The 5:1 feedback ratio is an important Trusted Care tool, emphasizing respectful teamwork among healthcare providers.

  • One Airman thinks big for better patient care

    Being the youngest ranking active duty Airman in the small clinic at Malmstrom Air Force Base, Montana, does not stop Staff Sgt. Kaitlyn Callahan from exceeding expectations to deliver the best patient care.

  • Trusted Care Hero

    A1C Jessica Tamuzza, a laboratory technician with the 99th Medical Support Squadron at Nellis Air Force Base, Nev., is an Air Force Medical Service Trusted Care Hero. Tamuzza is recognized for making a great safety catch. While in the ward, she noticed a patient whose armband name differed from the