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Tech. Sgt. Rolando Guerrero, 359th Medical Operation Squadron physical therapy flight chief, conducts a "lean" workshop clinic personnel at the Randolph May 29 at the Joint Base san Antonio-Randolph Medical Clinic. Participants formed teams and simulated clinic operations to find ways they can improve processes to save resources and eliminate waste in the delivery of health care services. (U.S. Air Force photo by Rich McFadden)
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