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Air Force Medical Service now registering pediatric patients in MiCare

  • Published
  • By Col. Gwen Johnson and Dr. Anthony Oloni
  • Air Force Medical Operations Agency, Clinical and Business Analysis Division
JOINT BASE SAN ANTONIO-LACKLAND, Texas --  The Air Force Medical Service is now registering children in its web-based secure messaging health application called MiCare.

MiCare allows beneficiaries to communicate securely and privately with their health care teams anywhere and anytime. The secure tool is now available to more than 70 percent of Air Force bases, with the expectation it will be fully implemented AF-wide by the end of the year.

Registering your child in MiCare is as easy as one-two-three. Pediatric patients are registered via a request to the clinic by the parent or guardian after they have first registered themselves in MiCare. The Medical Home accepts the pediatric patient after the parent or guardian has enrolled the child to their MiCare account. How is it done? Just follow the three simple steps below:

Step 1: As parents, you have to first be enrolled in MiCare through your medical provider before you can enroll your children. Remember that beneficiaries must enroll in person at their local clinic. Once you have enrolled yourself in MiCare, go to the MiCare website provided by your medical team and access the "Add a Family Member" link. You will then navigate to the "HOME" tab and select "Add a Family Member" to your account in the "Reminders" section.

Step 2: Fill out and complete the required information and click save. Please note you do not need to complete the "Health Insurance and Guarantor Information." After clicking "Save" you can add additional children to your MiCare account. Once you have entered all of your children, click "I'm Finished Adding Patients."
 
Step 3: To link your children to their Medical Home and Primary Care Manager (PCM), go to the "Link Patient to Doctors" tab. Your children's names should appear. Select the child you wish to add. Then, click "Add a Doctor." A search box will appear. Enter the last name of your child's PCM and click "Search." A dropdown list will come into view. When you find your child's PCM, click "Select this doctor." Now your child is linked to that PCM. Repeat step 3 to link additional children to their Medical Home and PCM. When you have finished selecting PCM's for all of your children, click "I'm Finished Adding Doctors." You are already enrolled, so there is no need to select a PCM for yourself.
 
Within three business days you will receive a notification via your e-mail, stating there is a secure message on your MiCare account. Log-in to your MiCare account to see a message which will state your child has been affiliated with his or her PCM and Medical Home. You are now able to contact your child's healthcare team with messages related to non-urgent pediatric issues, appointment requests and requests for a copy of your child's immunizations record or lab and medical test results. For those parents or guardians who are not eligible for care at a military medical facility, but you are the custodial parent of children who are eligible to participate in MiCare, please contact 1-866-Relayme (735-2963) for information on how to enroll your children into MiCare.

Communicating with the clinic staff through MiCare regarding non-urgent health concerns is one of the smartest things you can do for yourself and those you care about. If you would like more information about how to register yourself or your children in MiCare, please visit our website at www.afms.af.mil/MiCare. You may also contact 1-866-Relayme (735-2963) or visit your local clinic.