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Military Health System Nurse Advice Line launches in Japan and South Korea

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. Beneficiaries who live overseas can call the Nurse Advice Line for health care advice while traveling in the U.S., but must coordinate care with their Overseas Regional Call Center. For more information, call Call 1-800-TRICARE (874-2273), Option 1. (TRICARE Communications graphic)

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. Beneficiaries who live overseas can call the Nurse Advice Line for health care advice while traveling in the U.S., but must coordinate care with their Overseas Regional Call Center. For more information, call Call 1-800-TRICARE (874-2273), Option 1. (TRICARE Communications graphic)

FALLS CHURCH, Va. -- The Military Health System Nurse Advice Line (MHS NAL), a service available to TRICARE beneficiaries living in the U.S. and Europe since 2014, is now available to those living in Japan and South Korea.

The MHS NAL allows you to speak with a registered nurse 24/7 for no cost. A registered nurse will help you choose the right level of care for yourself, your child or other family member, schedule military hospital or clinic appointments, and much more. If you are enrolled to a military hospital or clinic, the MHS NAL will send a note to your patient-centered medical home team to let them know how you’re doing. If a health concern arises and your local hospital or clinic is closed or if you are not sure whether your health concern warrants a visit to a health care provider, you now have the option to call the MHS NAL.

In Japan, you can reach the MHS NAL at 0066-33-821820. In South Korea, you can reach the MHS NAL from DSN by dialing 94-888-901-7144 or 888-901-7144. The MHS NAL toll-free number for South Korea is coming soon.

The MHS NAL is not for emergencies. If you have an emergency, contact your local emergency medical service or go to the closest emergency room or emergency care facility.

The new MHS NAL Beneficiary Portal also gives you the option to discuss your health concerns with a registered nurse in a secure web chat or video chat.

The next time you need help making immediate decisions about your health needs, remember that the MHS NAL is just a phone call or click away. Learn more about MHS NAL.

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