If you have a question about a clinic that is not listed, please check with your PCM. Services vary from one clinic to another within the AFMS. Those services may include:
Location: Bldg 1366 (East of the parking lot behind the main clinic -between the Veterinary Clinic and Drug Demand Reduction buildings)
Hours of Operation: Monday - Friday 7:30 a.m. – 4:30 p.m.
Organization e-mail address: firstname.lastname@example.org
The Bioenvironmental Engineering Flight provides the following support to the 45 Space Wing and Mission Partners:
Gas mask fit test walk-in hours
Tuesdays 10 a.m. – 12 p.m. and 2 p.m. – 3 p.m.
Thursdays 9 a.m. – 12 p.m. and 2 p.m. – 3 p.m.
* Individuals requiring a fit test for industrial respirators will also use the gas mask walk-in hours. Special appointment requests for an alternate day and time will be considered on a case-by-case basis; please call for more information.
Hours of Operation: Monday - Friday 7:30 a.m. – 4:30 p.m.
Scope of Care / Services Required: This team approach allows consideration of physical, behavioral and emotional aspects of patients’ health.
The Air Force Exceptional Family Member Program (EFMP) is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. Learn more about about the Exceptional Family Member Program and link it (in a new tab) to the EFMP microsite here: http://www.airforcemedicine.af.mil/EFMP/
Location: First floor of Building 1380, please grab the appropriate ticket from the kiosk.
Hours of Operation: 7:30 a.m. - 4:30 p.m.; we do not have walk-in sick call hours.
Shot Clinic Hours: Mondays 1 p.m. - 3:30 p.m. & Wednesdays 8 a.m. - 10:30 p.m. Shot Clinic is for patients assigned to the Family Health Clinic and have been prescribed vitamin B12, depo-testosterone & Depo-Provera. Please pick up your prescribed medication prior to reporting to Shot Clinic.
Contact information: For scheduling/changing/canceling appointments please call 321-494-8241 or www.tricareonline.com. To relay a message to your provider's team use our secure messaging service, MiCare, at www.relayhealth.com.
Important Notes: Please arrive 15 minutes early to your scheduled appointment to fill out any necessary paperwork. To help decrease our no-show rate, if you are unable to make your scheduled appointment, please call the appointment line as soon as possible to have it canceled/rescheduled.
Location: First floor, grab a number at the kiosk. Clinic located in the southeast corner of the clinic.
Hours of Operation: Monday 8 a.m. - 2:30 p.m. Tuesday 8 a.m. - 4 p.m. Wednesday 8 a.m. - 4 p.m. Thursday 8 a.m. - 12 p.m. Friday 8 a.m. - 4 p.m.
Scope of Care / Services Required: We offer vaccine services for active duty, retirees and family members to include deployment and travel vaccines. Walk-in services are provided during normal business hours for routine vaccines. Please see Public Health prior to immunizations for required vaccinations regarding foreign travel.
Smallpox Appointments are available. This appointment may last an hour or two, to include a 30-45 minute briefing, therefore please plan accordingly. Access your (and child’s) shot records: https://imr.afms.mil/imr/AppDir.aspx
Scope of Care / Services Required: The allergy clinic is referral only, placed by in house provider. The purpose is to skin test patients for a variety of allergens including trees, cats, dogs, weeds, grasses, dust and molds. Based on these results a patient may be placed on allergy shots. Desensitization via allergy shots requires monthly shots for 3-5 years.
Appointments: once referred you will be called to schedule the appointment (Thursdays at 1 p.m., 2 p.m., and 3 p.m.). Based on your appointment the technician will inform you what items to bring
Location: First floor
Scope of Care / Services Required: The 45th Medical Group Clinical Laboratory is Accredited by the College of American Pathologists and Certified by the Defense Health Agency for quality patient testing. The Laboratory offers high complexity diagnostics in clinical chemistry, hematology, coagulation, microbiology, urinalysis, and serology, in support of our beneficiaries and their providers. Tests unavailable in the Laboratory are shipped to external reference laboratories.
The Laboratory offers the following helpful patient information:
Hours of Operation:
Take Command of Your Healthcare
MiCare Secure Messaging is an online service that allows patients to take command of their healthcare by offering efficient electronic exchange between patients and their healthcare team. It allows for a more secure exchange of health information compared to using a personal email account.
MiCare and Security
MiCare is a secure platform where patients can communicate with members of their healthcare team and vice versa. MiCare ensures protection of your privacy. To protect information communicated via MiCare, all members - patients, staff members, and providers - are required to register and enter a unique Log In name and Password to access and use MiCare.
Only you and your healthcare team have access to your MiCare messages. Access to your MiCare inbox can be limited to designated practice members. This flexibility ensures maximal cross-coverage and confidentiality.
Security maintenance and administration are essential elements of MiCare operation and maintenance. MiCare utilizes several levels of security to protect the personal identifiable information of registered users. A secure connection is established with the browser to ensure that your personal information is encrypted or coded for transmission and storage. In addition, MiCare is in compliance with the Health Information Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191, Aug 21, 1996,110 Stat. 1936).
Benefits of MiCare
There are many benefits to using MiCare. These benefits include:
Enrolling in MiCare
Don't delay! Enroll in MiCare today! One MiCare enrollee said it is, "empowering to be able to communicate via the Internet about routine health issues - and can very well prevent visits to the clinic..."
Registration is a face-to-face process to ensure security of patient health information. Enrollment can be initiated at the MTF. All you need to do is show your military identification card and provide some basic information such as your name, social security number, birthday and e-mail address. You will then receive an email to finish your enrollment. Responding to the e-mail is a very important step. You will only be able to complete the registration process by following the e-mail instructions. Once you have accomplished this you are ready to start messaging with your care team.
Registering your child in MiCare is as easy as one-two-three. Pediatric patients are registered via a request to the clinic by the parent or guardian after they have first registered themselves in MiCare. The Medical Home accepts the pediatric patient after the parent or guardian has enrolled the child to their MiCare account.
Hours of Operation: 24 hours, 7 days a week
Phone: 1-800-TRICARE (874-2273), Option 1
Scope of Care / Services Required: The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S. Free of cost!
Talk to a registered nurse who can:
Location: Second Floor, left out of elevators, right down the hall
What to bring: ID, glasses, contact lenses, and contact boxes and/or copy of last contact lens script.
Scope of Care / Services Required: We see retirees and dependents based on our clinic manning. Please call to determine current status. We offer routine exams, acute exams for eye infections or eye injuries, pre- and post- ops for refractive surgery, initial flying physicals, diabetic eye exams, glaucoma exams, plaquenil exams, ordering glasses for active duty and retirees, ordering gas mask inserts and ballistic protective inserts, contact lens prescription updates (*at Doctor's discretion if all pre-requirements are met. No initial contact lens fits are performed at this clinic.)
Additional Information: Please anticipate that you may have your eyes dilated at the Doctor's discretion. Side effects of dilation include: blurry near vision and sensitivity to bright lights lasting approximately 4-6 hours. Typically distance vision is not affected, and patients can drive home following the appointment. However if you are uncomfortable driving it is a good idea to either bring a driver or have one on-call to pick you up if needed.
For patients interested in refractive surgery: https://kx.afms.mil/kj/kx1/AFRefractiveSurgery/Pages/home.aspx
Location: Main clinic, second floor, turn right and then left.
Outpatient Records: room 2058
Release of Information: room 2069
Hours of Operation: Monday - Friday 7:30 a.m. – 4 p.m.
Closed for training the 3rd Friday of every month.
Closed Federal Holidays and AFSPC directed Down Days.
NCOIC, TOPA Records Phone: 321-494-8187
NCOIC, ROI Phone: 321-494-8187
TOPA Flt/CC Phone: 321-494-8457
TOPA Flt Chief Phone: 321-494-9004
Patient Advocate Phone: 321-494-8457
Outpatient Medical Records (TOPA Records) - Provides outpatient medical records to clinics, upon request, for patient appointments. Upon receipt of PCS orders, medical records are packaged and mailed to the member's gaining unit. If a member is retiring or separating, medical records are mailed to Service Treatment Records Retirement, this process allows for future VA claims after retire/separation.
Release of Information - Provides copies of medical records to members, legal, insurance companies etc. as requested. Routine record requests are usually completed in approximately 30 days. Retiring/Separating Active Duty members need to request copies 180-30 days prior to separation to ensure adequate time to accomplish copies.
Location: First floor, grab a number at the kiosk. Clinic located in the northeast corner of the clinic.
Hours of Operation: Monday - Friday 7 a.m. - 4:30 p.m.
Walk-in Hours: Monday - Friday 8 a.m. - 11 a.m. & 1 p.m. - 3:30 p.m. Walk-in hours are for suture & staple removal, follow-up wart treatments and approved throat culture (must be triaged by Pediatric RN, please place a T-CON).
Scope of Care / Services Required: The Pediatric Clinic provides your child with a compassionate health care team that specializes in his/her healthcare needs. We are qualified to provide a wide range of services for children from birth through age seventeen.
When your child has a sudden illness or injury please call the Appointment Line at 321-494-8241 to request an acute appointment. For after-hours acute needs please call the Appointment Line to be transferred to the Nurse Advice Line (or call 1-800-TRICARE, Opt 1), an RN will take your call and advise you on home treatment or may authorize care at an Urgent Care or ER depending on your child’s symptoms.
(Forms) Acute Screening Form
Pediatric Well Visit Schedule:
Infants and young children need to see their doctors or nurse more often than older children and adults, especially when they are very young. It's important to make sure that you have all the information you need to help your child grow and develop, and to catch any problems as early as possible.
If you have a Well baby or Well child appointment already scheduled you can use the links below to obtain the paperwork in advance! Please select a Wellness form as well as the age appropriate ASQ for children up to the age of 5.
School Physical Appointments:
In addition to the Wellness and ASQ forms, the Child Development Center and Florida schools require physicals for all children/students entering Kindergarten, 1st and 6th grade as well as new students. Your child may also require a School Sports Form. School Physical paperwork can be completed using the information from your child’s recent physical exam within the past year; if you would like for paperwork to be completed without an appointment please fill out the parent sections on the appropriate forms below and bring to the Specialty Flight front desk for processing. Please allow 72 hours for forms to be completed.
Asthma & ADHD Appointments:
If your child is being seen for Asthma or ADHD please choose the appropriate forms below as recommended by your child’s PCM.
Hours of Operation: Monday through Friday: 7:30 a.m. to 4:30 p.m.
Hours of Operation: Monday, Wednesday, Friday: 7:30 a.m. to 4:30 p.m. Tuesday, Thursday: 8:30 a.m. to 4:30 p.m. Drive thru open to 5 p.m. weekdays
The Satellite Pharmacy is located beside the Base Exchange or behind Burger King. Satellite Pharmacy is utilized for refills and scripts originating from outside 45MDG providers. NOTE: The pharmacy is closed the third Friday of each month for training.
ESI Pharmacy Network Change Information
2016 Changes to TRICARE Retail Pharmacy Network
Location: Second floor, left out of the elevators, down the hall
Hours of Operation: Monday - Friday 7:30 a.m. - 4:30 p.m.
Phone: (321) 494-0930 / DSN 854-0930
Scope of Care / Services Required: This clinic is for active duty only by referral from a medical provider (unless for an acute injury).
Acute Appointments: For Active Duty Only, an acute injury is defined by a musculoskeletal injury (sprains and strains) that have occurred within the past 14 days. Call the appointment for screening.
Important Notes: Patients are to wear gym attire to appointments to allow movement and access to the area(s) being treated. Please arrive 10 minutes prior to your appointment time to accomplish paper work and change clothes. * Per TRICARE, the Physical Therapy Clinic exercises the Right of First Refusal (ROFR); if the same rehabilitation services are available at the clinic, the active duty member will be seen at the MDG instead of downtown.
Chiropractic Care: We have volunteer staff to provide active duty care only by referral from an in house provider
Location: Second floor
Scope of Care / Services Required: The 45th Medical Group Diagnostic Imaging Department provides routine x-rays and ultrasounds (non-OB) in support of our beneficiaries and providers.
Location: Second Floor
Flight Commander: 321-494-8453
Medical Resource Management Office covers: Manpower, Civilian Personnel, Budget, Third Party Collections, Medical Affirmative Claims, DMHRSi, MEPRs, DTS Administration and Approval.
TRICARE Online provides secure access to online features for DoD beneficiaries receiving care through a military hospital or clinic.
TRICARE Online allows you to:
To access these features, please log into TOL using your CAC, DS Logon Premium (Level 2), or DFAS MyPay account. To learn more about DS Logon or obtain a DS Logon account, please visit the DEERS DoD Self-Service Access Center. To access TRICARE benefits information, please visit www.tricare.mil.
Are you enrolled in TRICARE Prime, TRICARE Prime Remote or TRICARE Young Adult-Prime in the United States? If so, you may be able to participate in the new Urgent Care Pilot Program.
What is the Urgent Care Pilot Program?
When enrolled in a Prime plan, you usually have two options for getting urgent care:
With the Urgent Care Pilot Program, we'll cover two urgent care visits each fiscal year October 1 - September 30 where:
This means you can get urgent care twice (per fiscal year) from a provider other than your PCM without a referral from your PCM. The pilot begins on May 23, 2016 and will end May 23, 2019.
What is Urgent Care?
Urgent care is care you need for a non-emergency illness or injury. You need urgent care treatment within 24 hours, and you shouldn’t have to travel more than 30 minutes for the care. You typically need urgent care to treat a condition that:
Not sure if you need urgent care? Please call the Nurse Advice Line:
Please note: If you're enrolled at military hospital or clinic and receive pre-authorization from the Nurse Advice Line for urgent care, or your PCM submits a referral for urgent care, it won't count against your two visits. If you're enrolled to a civilian PCM and your PCM submits a referral for urgent care, it won't count against your two visits.
How does the pilot work?
When you need urgent care:
Schedule an appointment with any TRICARE authorized provider, network or non-network.
What happens after I meet the two visit limit?
After you meet the two visit limit each fiscal year, you must have a referral from your PCM for any urgent care they can’t provide. Without a referral, you’ll be using the point-of-service option. To avoid point-of-service fees:
Location: Behind the main clinic
Hours of Operation: Monday - Friday 8 a.m. – 4 p.m.
On the last duty day of the month the clinic is closed at 12 p.m. for inventory.
Closed for all Federal Holidays.
Scope of Care: The Patrick AFB Veterinary Treatment Facility provides care and services to all active duty and retired military members.
Services Provided: We provide routine annual vaccinations, heartworm testing for dogs, and feline leukemia testing for cats. Sick call examinations are seen for contagious diseases, and skin, eye and ear issues. We offer surgical and dental services. The clinic also carries a variety of products from flea and tick control to heartworm prevention.