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Resolve a concern

Location: Building 4408, Room 435

Hours: Monday through Friday, 7:30 a.m. to 2:30 p.m.

Telephone:

  • Main: 225-2489
  • Appointment Line DSN: 315-225-8864
  • Cell Phone: 042-552-2510, ext. 58864

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610, or by submitting a concern or complaint online.