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Resolve a concern

Location: 72d Medical Group, 7050 Air Depot Blvd., Bldg 1094 Tinker Air Force Base, Oklahoma 73145-8102

Hours:

  • Monday through Friday, 7 a.m. to 4:30 p.m.
  • Closed the third Wednesday of every month at 11 a.m. for training, with the appointment line also closing at 10 a.m.; we reopen the following duty day at 7 a.m.

Telephone: 405-582-6201

Email: usaf.tinker.72-mdg.mbx.72-mdg-patient-advocate@mail.mil

The 72d Medical Group encourages patients to exercise their rights and to express opinions concerning their medical care. We always appreciate positive comments about our staff and services. Your comments are valued and aid in maintaining an effective working relationship with you, our valued beneficiaries.

Should you have any questions or concerns about your healthcare, you can complete a customer comment card located throughout the facility, we encourage you to speak with a section advocate first, and if you are unable to resolve your concerns, please contact the Patient Advocate Manager.

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610, or by submitting a concern or complaint online.