The 72d Medical Group encourages patients to exercise their rights and to express opinions concerning their medical care. We always appreciate positive comments about our staff and services. Your comments are valued and aid in maintaining an effective working relationship with you, our valued beneficiaries.
Should you have any questions or concerns about your healthcare, you can complete a customer comment card located throughout the facility, we encourage you to speak with a section advocate first, and if you are unable to resolve your concerns, please contact the Patient Advocate Manager at (405) 582-6201.
Address: 72d Medical Group, 7050 Air Depot Blvd, Bldg 1094 Tinker AFB, OK 73145-8102
Hours of Operation:
7 a.m.- 4:30 p.m. Monday - Friday (Except Federal Holidays/Training Days, the drive thru Pharmacy is open until 5 p.m.)
The 72d Medical Group is closed the third Wednesday afternoon every month at 11 a.m. for training. We re-open the following duty day at 7 a.m. The appointment line will close at 10 a.m. on training day.
Patient Advocate Email: firstname.lastname@example.org
Customer Survey: https://joesreports.com/
72 MDG Frequently Requested Numbers
Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate using the provided contact information. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610 or https://www.jointcommission.org/report_a_complaint.aspx
With TOL Patient Portal Secure Messaging, AFMS patients can easily request and provide information at any time. TOL Patient Portal Secure Messaging provides a secure patient portal to ensure easy and private online communications in order to connect beneficiaries to their health care team. Learn more about TOL Patient Portal.