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Local Clinic Information

Sheppard Clinic does not have Emergency Services. For emergencies call 911 or report to the nearest emergency room:

United Regional Healthcare System (URHCS)
1600 11th Street
Wichita Falls, Texas

All OB emergencies report to URHCS – Labor and Delivery (Bridwell Tower).

Kell West Regional Hospital
5420 Kell West Blvd
Wichita Falls, Texas

After Hours Urgent Care

Active duty: Call the Nurse Advice Line at 1-800-TRICARE or 1-800-874-2273. An on-call medical professional will triage your medical needs. You may receive information on over the counter methods of care, may be scheduled an appointment the next business day at Sheppard Clinic or may be directed to an urgent care facility for treatment. Please note that active duty personnel require an authorization before receiving urgent care.

Dependents and retirees: Report to any TRICARE authorized Urgent Care facility. Call 1-800-874-2273 for a list of approved facilities in your area.

Seek urgent / emergency care

Call 911 or go to the nearest emergency room. Some military treatment facility locations offer emergency room services and others do not, so be sure to be familiar with the clinics and services offered at your location.

Medical emergencies are the sudden and unexpected onset of a medical condition that:

  • Is threatening to life, limb, or eyesight;
  • Requires immediate medical treatment; or
  • Manifests painful symptoms that requires immediate response to alleviate suffering.

Call your primary care manager within 24 hours or the next business day after getting emergency care to get authorization and coordinate ongoing care.

National Suicide Prevention Lifeline1-800-273-TALK (8255), option 1

Veterans Crisis Line1-866-966-1020

TRICARE Urgent Care

TRICARE Emergency Care