HomeMTFSheppardFill and Manage Prescriptions

Pharmacy Information

Location: Building 1200, First Floor, Main Lobby


  • Monday through Friday, 7:30 a.m. to 5 p.m.
  • Clinic closed for readiness training on the first Wednesday morning of the month; doors open at 10:30 a.m.
  • All duty hours are subject to change for mission requirements

Telephone: 940-676-6310

About us: Check-in is required; pull a number at the kiosk and proceed to the window to begin the check-in procedure. Sheppard Pharmacy can fill nearly all civilian prescriptions. Talk to a pharmacy representative or use the TRICARE Formulary Search Tool to see if your medication can be filled at the pharmacy. Use Secure Messaging for renewal requests when you are out of refills or have an expired prescription.

Call-in Pharmacy Refills: 940-676-5709 or 800-467-9379; refills will be ready in two duty days; you can also use TRICARE Online to order refills. Some non-formulary drugs covered through home delivery only. Check with Express Scripts before filling prescriptions for non-formulary drugs at network pharmacy.

Express Scripts: 800-282-2881 or the Express Scripts website.

Formulary (medication availability)

Manage Your Prescriptions

TRICARE Pharmacy Program

TRICARE Formulary Search Tool