Urgent Update

Caution Sign

Be advised: Due to Hurricane Michael, the governors of Florida, Alabama, Georgia, South Carolina, and North Carolina have declared States of Emergency (SOE) for some or all of their states. TRICARE has issued emergency procedures for referrals and prescription refills in those areas.

For more information, please visit: https://tricare.mil/michael

Hurricane Michael resources (Air Force Personnel Center)
TRICARE disaster resources
Hurricane preparation article

As Air Force Medicine continues to go through organizational change, the MAJCOM Surgeons are hard at work, playing a pivotal role in the Air Force’s ability to stay on the leading edge of Trusted Care healthcare. This month we sat down with Air Education and Training Command’s Surgeon, Col. (Dr.) Gianna R. Zeh, to discuss ongoing improvements, how medical Airmen can succeed, and her personal journey as a leader.
Senior Airman Linda Wilson, an aerospace medical technician with the 99th Medical Operations Squadron at Nellis Air Force Base in Las Vegas, was recognized at the 12th Annual Angels of the Battlefield Awards Gala on October 2, 2018 for extraordinary lifesaving efforts during the deadliest shooting in modern American History.
As the Defense Health Agency assumes authority, direction and control of military treatment facilities, the Air Force Medical Service will remain steadfast on its Trusted Care journey towards higher reliability and Zero Harm.
Airmen may need crowns, retainers, night guards or some other form of dental gear. To provide this, dentists take impressions of the patient’s mouth. Once made, they’re taken to the dental lab where the technicians make a mold from the impression. This is the part patients don’t get to witness.


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Our mission is to advance human performance in air, space and cyberspace. We do this by providing Airmen innovative medical technology and science to improve readiness capabilities, vulnerabilities, and effectiveness. https://go.usa.gov/xQF62
Consider cooling off this summer by making an appointment to donate blood or platelets at your local ASBP blood center. Find a center or drive near you: www.militarydonor.com
@TRICARE Online Patient Portal Secure Messaging makes communicating with your Air Force doctor simple! Learn more: http://www.airforcemedicine.af.mil/SecureMessaging/
Mark your calendar! GA School Screening day at the MDG.
Good morning, beneficiaries! The Medical Group is experiencing intermittent phone issues. If you have trouble getting through, please try back later or use www.tricareonline.com. We apologize for the inconvenience and will update you when it is resolved.
Enjoy fun in the sun this summer, but make sure you’re taking steps to reduce your risk of skin cancer: #SummerSafety" target="_blank">https://www.cdc.gov/cancer/skin/index.htm #SummerSafety</a>
Air Force Expeditionary Medicine brings leading-edge medicine directly into battle providing injured personnel care from the point of injury through transport to a medical facility. #TrustedCareAnywhere
The TRICARE Retiree Dental Program ends on Dec. 31, 2018. You can enroll in the Federal Employees Dental and Vision Insurance Program (FEDVIP) during this year’s Open Season (Nov. 12 to Dec. 10) for coverage beginning in 2019. Visit: #TakeCommand" target="_blank">https://go.usa.gov/xQ3hZ #TakeCommand</a>
Our nation’s independence was made possible by the founding fathers who fought for it. Today the AFMS continues the fight to defend freedom. Wishing everyone a happy Fourth of July!
We support airmen before, during, and after operational by embedding medical support into the operational environment. Click here to learn more: http://www.airforcemedicine.af.mil/Priorities/Integrated-Operational-Support/
The Air Force Medical Service is celebrating 69 years of trusted care, anywhere!
Coffee with the MDG Commander tomorrow!
ATTENTION BENEFICIARIES: Anyone that is off-base that does not have a 478 area code cannot reach any phone line on base; this impacts long distance callers only. Base Comm is aware of the issue and is working on resolving. We apologize for the inconvenience and will update once they have resolved the problem. In the meantime, you cane use the following resources: - If you want to make, change, or cancel an appointment, order a prescription refill or view lab results you can do so by using TRICARE Online. You can log on at <a href="https://www.tricareonline.com/" target="_blank">https://www.tricareonline.com/</a> - If you would like to send a message to your care team for non-emergent medical concerns/questions or prescription renewals you can message your provider using the TOL Patient Portal Secure Messaging. Log on at <a href="https://app.mil.relayhealth.com/" target="_blank">https://app.mil.relayhealth.com/</a> - If you are in need of urgent care or would like home care advice, you can contact the Nurse Advice Line (NAL) at 1-800-874-2273. As always, if you are experiencing a medical emergency please call 911.
Attention Beneficiaries: The 78 MDG is currently closed for the enrollment of Active Duty Family Members, Retirees and Retiree Family Members. The AFMS has updated the enrollment policy to establish a better balance between our patient demand and the resources available to fulfill those needs. As a result, new non-AD beneficiaries will be assigned a PCM in the network. To enroll call TRICARE at 800-444-5445 and select Option 1, Option 5. A TRICARE representative will assist you and your family through this process. To view a list of TRICARE providers go to: <a href="https://www.humanamilitary.com/beneficiary/enrollment-and-claims/change-your-pcm." target="_blank">https://www.humanamilitary.com/beneficiary/enrollment-and-claims/change-your-pcm.</a>
Retirees and family members of retirees: Would it be more convenient for you to see a civilian PCM while remaining on TRICARE Prime? If you are a retiree or retiree family member, you and your family can currently move from a military PCM on Robins Air Force Base to a civilian PCM in the network. This opportunity will remain available until further notice. If interested, please contact TRICARE at 1-800-444-5445 or visit the TRICARE Operations & Patient Administration desk located in the clinic to discuss how this may affect your benefits, copays and other options. Walk-in hours are 0730-1630 Monday - Friday. During this period, Robins Family Health & Pediatric clinics are currently closed for new retiree and retiree family member enrollments.
UPDATE: 27 Mar @ 8:00pm, the refill line is back up. Please call 478-327-8150 or go to www.tricareonline.com to activate your refills. Attention Beneficiaries: The pharmacy refill line is currently down. Not to worry, you can still request refills through www.tricareonline.com. We are working to resolve this issue and aplogize for the inconvenience. Check back here for updates. Thank you.
The TRICARE Retiree Dental Plan ends on Dec. 31, 2018. You can enroll in a FEDVIP dental plan during the Open Season (Nov. 12 - Dec. 10). Visit www.tricare.benefeds.com #TRICAREisChanging #TakeCommand
RT @60MDG_DGMC: DGMC 30th Anniversary! Did you know that David Grant Medical Center has been delivering trusted care at its current locatio…
Medical assistants and technicians perform a wide range of administrative and clinical roles and are vital members… https://t.co/JbR5hpFetl
If left untreated, trauma-related disorders, caused by traumatic events, can deepen and prolong distress. Look out… https://t.co/I6d6Xqn4rG
RT @TRICARE: Due to #HurricaneMichael, emergency refill procedures have been extended through October 31st, for the impacted areas of Alaba…
Meet Preston! The first Courthouse Facility Dog in the @DeptofDefense and @usairforce. After training for more than… https://t.co/mZzybXe1w2
RT @AirMobilityCmd: Aeromedical evacuation crews from @jointbasemdl, @MacDill_AFB, and @439Westover boarded a #TTail to Hawaii to train tog…
AETC Command Surgeon, Col. (Dr.) Gianna R. Zeh, discusses her thoughts on ongoing improvements, how medical Airmen… https://t.co/R13v4ladvp
Keep your family’s personal and health information safe as you surf the Web. Follow these cybersecurity steps from… https://t.co/hKCOSICyTm
RT @TRICARE: Looking for a pharmacy near Tyndall AFB (@TeamTyndall)? For a full list of network pharmacies, visit: https://t.co/Ct5B0PCIWV…
Did you know the MHS Nurse Advice Line has expanded to include additional health care support services? A registere… https://t.co/6MfGWegP6i
2Lt Aimee Clonts, a clinical nurse with at JBER is this week’s #TrustedCare Hero for proactively becoming a subject… https://t.co/B3Nz4hLI9i
RT @TRICARE: Have you been affected by #hurrincaneMicael? TRICARE has many resources available to you when a disaster strikes. For more inf…
RT @usairforce: A message from @SecAFOfficial, @GenDaveGoldfein & CMSAF Wright following their visit @TeamTyndall. https://t.co/WbF8BTVj3D…
One thing Airmen worry about after deployment is the well-being of their family, especially children who may have a… https://t.co/y7kalaq7Hn
The How Do You C.A.R.E.? People’s Choice Awards is still going on! Head over to our Facebook page to participate by… https://t.co/5gZu8qntpx
Physical medicine technicians get Airmen back in the fight by providing services that help restore function, improv… https://t.co/UisMUvvJQw
RT @USAF_ACC: For updates on @TeamTyndall, as well as information for displaced #Airmen and families, check out the Air Force Personnel Cen…
RT @USAF_ACC: To all our #Airmen and families affected by #HurricaneMichael, here are some things you need to know. For more information: h…
Senior Airman Linda Wilson was recognized at the 12th Annual Angels of the Battlefield Awards Gala for extraordinar… https://t.co/pseAz2RveK
RT @TRICARE: Due to #HurricaneMichael, emergency refill procedures are in place for additional counties in the state Georgia and all of Vir…
Air Force Medicine

Robins AFB Clinic

78th Medical Group

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Col. Maureen A. Farrell

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