Location: Randolph Medical Clinic, Bldg. 747
Hours of Operation: 7:30 a.m. - 4:30 p.m., Monday - Friday
Phone: (210) 652-4931
Original and refresher Aerospace & Operational Physiology Training, to include TTB, TARF, HAP and the Night Vision Academic Instructor course.
Call (210) 652-4931 for available classes and training dates.
Location: Randolph Clinic Bldg. 1040, first floor
Hours of Operation: 7:30 a.m. to 4 p.m., Monday, Tuesday, Thursday & Friday
7:30 a.m. to 12 p.m., Wednesday
Phone: (210) 652-0314
The BOMC initiative aims to improve the patient experience and streamline administrative health care processes by separating traditional clinical services from occupational medicine. BOMC facilitates practicing aerospace medicine in a way that mirrors the high reliability culture of aviation.
Location: Medical Clinic, 2nd Floor (around the corner from the elevator)
Hours of Operation: 7 a.m. to 4 p.m., Monday - Friday
Phone: (210) 652-1846
The dental clinic provides full service general dentistry to include restorative dentistry, preventive dentistry, endodontics, prosthodontics and limited oral surgery as well as periodontics, to active duty personnel and other eligible beneficiaries on a space available basis only.
Sick Call/After Hours Care
Routine dental sick call is by appointment only and visits can be scheduled by calling the dental clinic front desk. After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. For more information, call the UCC at (210) 292-7331.
The clinic is closed from noon to 4 p.m. on the last Wednesday of each month for readiness training.
The Air Force Exceptional Family Member Program (EFMP) is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. Learn more about about the Exceptional Family Member Program and link it (in a new tab) to the EFMP microsite here: http://www.airforcemedicine.af.mil/EFMP/
Location: Randolph Medical Clinic, JBSA-Randolph, Texas
Hours of Operation: 7:30 a.m. to 4:30 p.m., Monday, Wednesday, Friday; 7:30 a.m. - 5:30 p.m., Tuesday, Thursday
Phone: (210) 652-2117
TRICARE Prime, TRICARE Standard (space available)
After Hours Care
Urgent care is available at 59th Medical Wing Urgent Care Center, open 24/7, at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. For more information, call the UCC at (210) 292-7331.
Patients can also call the TRICARE Nurse Advice Line at 1-800-TRICARE (874-2273), Option 1, to talk to a registered nurse who can:
If you have an emergency, call 911 or go to your closest emergency room.
The clinic is closed from noon to 4:30 p.m. on the last Wednesday of each month.
Location: Randolph Medical Clinic, 1st Floor
Hours of Operation: 7:15 a.m. - 4 p.m.
Sick Call: 7:15 - 8 a.m.
Phone: (210) 652-4267
We see all flyers empanelled to Randolph AFB and their dependents. We see children who are 6 and older. Family members at JBSA-Randolph must enroll with TRICARE Family members who are not here, but visit may be seen in our clinic on appointment availability.
Appointments/After Hours Care
Contact the Central Appointment line at (210) 916-9900 for appointments and after hours care.
Flight Medicine is closed the last Wednesday of the month at noon for training.
Hours of Operation: Monday - Thursday, 7:30 a.m. - 4:15 p.m. Friday, 7:30 a.m. - 3 p.m.
Smallpox Clinic Hours of Operation: By appointment only; call to schedule.
Phone: (210) 652-3279
If you are traveling or deploying, make sure you visit the Travel Medicine Clinic in Public Health first.
The immunization clinic closes at noon. on the last Wednesday of each month for training.
Location: Randolph Medical Clinic, Room 1D101
Phone: (210) 652-4117
No appointment necessary.
Laboratory closes the last Wednesday of each month at noon for training.
Location: Randolph Medical Clinic, 2nd Floor, Room 2C117
Phone: (210) 652-5347
The medical information systems flight supports local area network functions for the 359th Medical Group users. We also assist with the following main applications:
Please schedule ALTHA and CHCS training through ACTS.
Mental Health Clinic/Alcohol & Drug Abuse Prevention & Treatment Services/Family Advocacy Program Location: JBSA-Randolph, Bldg. 860
Drug Demand Reduction Program Location: JBSA-Randolph, Bldg. 863
Hours of Operation: 7:30 a.m. - 4:30 p.m., Monday - FridayMental Health Clinic/ADAPT/FAP Phone: (210) 652-2448
DDR Phone: (210) 652-4430
Contact the Mental Health Clinic, FAP, or ADAPT by phone or walk-in to obtain an orientation package. An intake appointment will be scheduled, usually within one week. Urgent/same day appointments are also available for emergency situations.
Contact the 502nd ABW Command Post at (210) 671-4225 and a mental health on-call provider will be notified.
If there is a life threatening emergency or concern for suicide, please get immediate help by calling 911 or contacting security forces and go to the nearest emergency room. If on base and using your cell, call 652-5700 to reach security forces. If off base, dial 911 from a land line or cell for the local police department and emergency medical services.
Services are available for active duty members. Services are available for family members on a space availability basis.
The Mental Health Clinic, ADAPT, FAP & DDR are closed the last Wednesday of each month for training.
Mental Health Clinic Services
The Mental Health Clinic offers a variety of services including crisis intervention, individual counseling, group therapy, psycho-educational skill training, outreach and prevention, and consultation to commanders. Help is available for a variety of concerns including anxiety, depression, grief, stress from deployment (any phase of the deployment circle), and care for more severe mental illness diagnoses. No referrals are needed, but the individual wanting assistance must make their own appointment.
Alcohol & Drug Abuse Prevention & Treatment ServicesADAPT provides education, prevention, outreach, assessment and treatment for the JBSA-Randolph community. Services provided within ADAPT is comprised of detailed substance abuse assessment, alcohol brief counseling, individual counseling, aftercare services, as well as referrals to outside agencies for outpatient care, inpatient care or detoxification.
Drug Demand Reduction Program (DDR) Services
Drug Demand Reduction goals and objectives are to enhance mission readiness and foster a drug-free environment through a comprehensive program of education, prevention, deterrence and community outreach in support of the President's National Drug Control Strategy.
Family Advocacy Program ServicesThe Family Advocacy Program provides a variety of services to military members active/retired and their families to enhance relationship skills and improve member's quality of life. The program is dedicated to domestic violence prevention, spousal and child abuse prevention, education, prompt reporting, intervention and treatment. Family Advocacy staff work closely and collaboratively with commands, military law enforcement personnel, medical staff personnel, chaplains and civilian organizations to promote the prevention and early identification of family violence and help military families develop healthier relationships.
New Parent Support Program (Services for Parents & Expectant Parents)
A voluntary program offering home visitation services to help expectant and new parents to meet their challenging roles as mother, father and family. Information regarding resources and classes that are available in both civilian and military community is provided.
Call (210) 652-3340 for additional information or to sign up for parenting classes.
Domestic Abuse Victim Advocate
Family Advocacy Victim Advocates provide voluntary, needs based, immediate and ongoing services to victims of domestic violence. The can provide a wide range of services and resources to victims and are available 24/7.
Mental Health Clinic: (210) 652-2448
Chaplain's Office: (210) 652-6121
Airman & Family Readiness: (210) 652-5321
ADAPT Program: (210) 652-2448
Family Advocacy: (210) 652-2448/6308
Health & Wellness Center: (210) 652-2300
Military and Family Life Counselor: (210) 627-1223
Employee Assistance Program: (210) 213-6454
Medical Appointments: (210) 916-9900
Location: Randolph Clinic; Upstairs across from Dental Clinic
Hours of Operation: 7:30 a.m. - 4:30 p.m., Monday, Wednesday, Friday; 7:30 a.m. - 5:30 p.m., Tuesday, Thursday
Phone: (210) 652-5526
Location: Randolph Medical Clinic, Bldg. 1040, Room 1C400
Phone: (210) 652-2974
Outpatient Records is closed at 12:00 p.m. the last Wednesday of each month for training.
Phone: (210) 652-2543
Pediatric Clinic Brochure
Scope of Medical Care
Care of newborns to age 16. Patients 14 and up may enroll in Family Health Clinic if desired.
How to get After Hours Care
Contact after hours nurse through San Antonio Patient Assistance Line (SAPAL) at 210-916-9900.
Active Duty Training Days
The clinic closes at noon on the last Wednesday of the month.
TRICARE Prime. TRICARE Standard for acute issues only when space available.
How do I make an appointment
Contact CAMO 210-916-9900 from 6:30 a.m. to 4:30 p.m., Monday - Friday
Arrive 15 minutes prior to appointment time. Please allow travel time for weather/traffic delays. Late patients are rescheduled and may or may not be seen the same day.
The clinic does not have walk-in appointments. Please call CAMO first, you may be directed to call the clinic directly.
In an emergency, call 911 or go to the nearest ER.
Are there any special services that you provide:
Throat cultures & suture removals: 8 a.m. to 4 p.m. These walk-in services are provided by a trained technician or nurse.
For med refills, use the BX refill pharmacy by calling a (210) 652-2777. If the order has expired or no refills remain, please call (210) 652-2543 to request a refill. Allow for three duty days turnaround and pick up at the main pharmacy. Some medications will require a repeat visit.
Please allow up to five duty days for form completion (daycare, school, etc.)
Location: 1751 1st Street East., Bldg. 999, JBSA-Randolph, Texas
Phone: (210) 652-2300
Walk-ins welcome, SharePoint Scheduling Program
Health & Wellness Center closes every last Wednesday at noon for training.
Location: 359 MDG Clinic
Hours of Operation: 7:15 a.m. to 4:30 p.m., Monday - Friday
Phone: (210) 652-6742
Satellite Pharmacy: Open to all Beneficiaries, refill pick up
Location: Base Exchange (BX) Mall
Hours of Operation: 7:30 a.m. to 5 p.m., Monday - Friday
Phone: (210) 652-4189
For more information click here.
59th MDW Pharmacies
Location: Randolph Medical Clinic
Hours of Operation: 7:30 - 11:30 a.m. & 12:45 - 4:30 p.m.
Active Duty Walk-in Direct Access: Mondays, 7:15 - 8:45 a.m.
Phone: (210) 652-3137
Location: Main Clinic, Bldg. 1040
Phone: (210) 652-2456
The Public Health Office provides an array of services from deployment out-processing to sexually transmitted infection interviews. The Public Health Office consists of three different sections: Community Health, Force Health and the Physical Health Assessment Cell. Each section's responsibilities are listed below. The Public Health Office is located in the clinic just past the Immunizations Clinic on the left.
Physical Health Assessment Cell
Phone: (210) 652-3811
Diagnostic Imaging Services Provided
All TRICARE Beneficiaries
Location: Randolph Medical Clinic, Bldg. 1040, 1st Floor, Room 1C303
Phone: (210) 652-1705
All ID card holders may receive assistance.
TRICARE Operations is closed each at 12:00 p.m. the last Wednesday of each month for training.