Location: Building 747
Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.
About us: Original and refresher Aerospace and Operational Physiology Training.
Location: Building 1040, First Floor
About us: We aim to improve the patient experience and streamline administrative health care processes by separating traditional clinical services from occupational medicine. Clinical services include quality control for duty limiting conditions, initial flight physical, security clearances, occupational health exams, preventive health assessment both fly and non-fly, profile request for retraining, permanent change of station, professional military education, separation health physical exams, and point of services for Aerospace Medicine Information Management System access.
Location: Main clinic, Second Floor
About us: We provide full service general dentistry to include restorative dentistry, preventive dentistry, endodontics, prosthodontics and limited oral surgery, as well as periodontics, to active duty personnel and other eligible beneficiaries on a space available basis only. Routine dental sick call is by appointment only and visits can be scheduled by calling the dental clinic front desk. After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland.
Location: Building 1040, Room 1C305;
Hours: Monday through Friday 7:30 a.m. to 4:30 p.m.
About us: Case management involves a team of health care professionals who help you and your family solve your medical, educational and social Needs. Case managers evaluate patients who meet case management criteria and complete a comprehensive care plan with objectives, goals and actions to meet the individual needs for health care, safety and the patient’s specific health goals. Case managed patients typically have serious or catastrophic illness or injury, including multiple or chronic medical issues, those lacking family or social support, in cases of functional physical deterioration, and generally assist beneficiaries who require extensive coordination of resources and services.
About us: The Air Force Exceptional Family Member Program is designed to provide support to military family members with special needs. Learn more about about the Exceptional Family Member Program.
Location: Main clinic
About us: Primary care, preventative care, disease management, case management.
Location: Main clinic, First Floor
About us: Annual physical health assessments, initial flying class physicals, sick call appointments, any routine and follow-up care appointments. We see all flyers enrolled here, and their dependents. We see children who are 6 and older. Family members at Joint Base San Antonio-Randolph must enroll with TRICARE family members who are not here, but visit may be seen in our clinic on appointment availability.
About us: We provide routine adult and pediatric Immunizations, active duty and deployment immunizations, and travel immunizations. We are a walk-in clinic. If you are traveling or deploying, make sure you visit the Travel Medicine Clinic in Public Health first.
Location: Main clinic, Room 1D101
Hours: Closed last Wednesday of every month at 12 p.m.
Telephone: (210) 652-4117
About us: Specimen collection and drop-off. No appointment necessary. Fasting blood work requires that you have no food or drink for 12 to 14 hours prior, except for water and medications. Please drink plenty of water to ensure you are well hydrated. for civilian lab requests, please ensure that the lab request includes a current fax, phone number, and the providers' signature. Testing that is ordered at other Military facilities within San Antonio may be drawn or collected at Randolph. Military providers have access to all results, regardless of collection location. Please contact the requesting provider or visit medical records to get a print out of your results.
About us: An intake appointment will be scheduled, usually within one week. Urgent or same day appointments are also available for emergency situations. After hours, please contact the Command Post and a mental health on-call provider will be notified. If there is a life threatening emergency or concern for suicide, please get immediate help by calling 911 or contacting security forces and go to the nearest emergency room. Services are available for active duty members. Services are available for family members on a space availability basis. The Mental Health Clinic offers a variety of services including crisis intervention, individual counseling, group therapy, psycho-educational skill training, outreach and prevention, and consultation to commanders. Help is available for a variety of concerns including anxiety, depression, grief, stress from deployment, and care for more severe mental illness diagnoses. No referrals are needed, but the individual wanting assistance must make their own appointment.
About us: Routine eye exams are booked through the appointment line. We see all authorized beneficiaries including active duty, retirees and dependents. For contact lens updates, please call the appointment line. You must bring your contact lenses and the prescription with you to the appointment. The prescription may be in the form of: written by the doctor; the box the contacts were received in; or, the individual packages. For the Initial Contact Lens Fit program, you can only be fit for contact lenses if you are on flying status. For glasses, orders for active duty and retired service members are on a walk-in basis. For corneal refractive surgery, aircrew and special duty, members must coordinate their pre- and post-op care with Randolph Flight Surgeons' Office and Randolph Optometry. For non-aircrew and non-special ops, obtain required paperwork at the Randolph Optometry Clinic and then call the Wilford Hall Ambulatory Surgical Center Refractive Surgery Clinic directly. For emergencies to include an eye injury, sudden loss of vision, sudden blurry vision or any other emergency, report immediately to the emergency room at the San Antonio Military Medical Center.
Location: Main clinic, Building 1040, Room 1C400
Hours: Last Wednesday of every month, closed at 12 p.m.
About us: We provide care to newborns through age 16. Patients 14 and up may enroll in the Family Health Clinic if desired. Please arrive 15 minutes prior to appointment time. Please allow travel time for weather and traffic delays. Late patients are rescheduled and may or may not be seen the same day. The clinic does not have walk-in appointments. In an emergency, call 911 or go to the nearest emergency room.
Location: 1751 1st Street East, Building 999
About us: Nutrition education, fitness education, weight loss counseling, support for Air Force fitness program improvement, relaxation room, unit briefings, tobacco cessation, body fat analysis, and educational resources. Walk-ins welcome.
Location: Randolph Medical Clinic
Location: Main clinic, Building 1040
About us: The Public Health Office provides an array of services from deployment out-processing to sexually transmitted infection interviews. The Public Health Office consists of three different sections: Community Health, Force Health and the Physical Health Assessment Cell. Each section's responsibilities are listed below. The Public Health Office is located in the clinic just past the Immunizations Clinic on the left.
Physical Health Assessment Cell
About us: We provide routine ultrasound, X-ray and screening mammography services.
Location: Main clinic, Building 1040, First Floor, Room 1C303
About us: We help with the following: Health Insurance Portability and Accountability Act, or HIPAA, complaints; overseas clearance screenings; processing Exceptional Family Member Program, or EFMP, enrollment; TRICARE Prime patient reimbursement for travel over 100 miles.