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Local Clinic Information

How to Book a Primary Care Appointment:

1.  Appointment Line:  DSN 226-8010 or 01638528010 -- select Option #1 then #1

2.  Using TRICARE Online: https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

3.  Sending a Secure Message to your provider team:  https://app.mil.relayhealth.com/

 

How to Book a Specialty Care Appointment:

1.  Referral Management Center:  Call the Appointment Line and select Option #2 or call DSN 226-8688 / 01638528688

 

How to Cancel an Appointment:

1.  Appointment Line:  DSN 226-8010 or 01638528010 -- Select Option #1 then #1

2.  Using TRICARE Online:  https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

3.  Calling the 24/7 Cancellation Line:  DSN 226-8902 or 01638528902 and leaving a voicemail

4.  Mental Health Appointments Only:  Call the Appointment Line and Select Option#1 then #2 or call Mental Health directly at DSN:  226-8069 / 01638528069

 

After-hours Care:

1.  Emergency Room is open 24/7:  Dial 911 on-base using DSN phone lines or dial 01638527911 using cell phones

2.  Labor and Delivery is open 24/7:  DSN 226-8386 or 01638528386

3.  Nurse Advice Line:  Call Appt line and select NAL option or dial directly at 0080047592330

 

Space Available (Space-A) Appointment Policy (policy attached below):

  • Space-A appointments are offered through the following process in all primary care clinics.
    • Persons seeing Space-A appointments may call the appointment line after 1200 to ask about the availability of same-day appointments.
    • If same-day appointment is available after that time, the Appointment Center personnel may schedule a Space-A appointment with an available provider.
    • These appointments should be primarily for acute needs as chronic conditions are not intended to be managed for Space-A individuals.
  • The 48th MDG cannot guarantee the availability of Space-A appointments and Space-A patients should not plan on the availability of Space-A healthcare to meet their primary care medical needs.

Hours of Operation:

Appointment Line:  0700 to 1600 Monday through Friday

Clinics:  0700 to 1630 Monday through Friday

 

Closed on the third Wednesday of each month starting at 1130 for training.

 

Secure Messaging E-Registration Form 

 

MDG Space-A Policy

 

 

Make An Appointment

To make an appointment, log in to the TOL Secure Web Portal‚Äč.

Read the TOL Appointment Center Brochure for more information.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.