45th Medical Group Main Line: (321) 494-8241
45th Medical Group Patient Advocate: Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate using provide contact information. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610 or https://www.jointcommission.org/report_a_complaint.aspx.
Each section has a patient advocate. Phone calls and emails go directly to the MDG Advocate and may be filtered to the particular section patient advocate.
Email: 45 MDG Patient Advocate, 45MDG.PatientAdvocate@us.af.mil
Phone: (321) 494-6565
Your experiences matter to us! They tell a lot about how we're doing in the Air Force Medical Service. If you receive the JOES (Joint Outpatient Experience Survey) please take a few minutes to fill it out and send it back. Your insights help to make educated decisions related to patient care.
With TOL Patient Portal Secure Messaging, AFMS patients can easily request and provide information at any time. TOL Patient Portal Secure Messaging provides a secure patient portal to ensure easy and private online communications in order to connect beneficiaries to their health care team. Learn more about TOL Patient Portal.