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Local Clinic Information

If medical care is needed when the clinic is closed, patients can call the MHS Nurse Advice Line 24/7 to talk to a registered NAL nurse who can answer urgent care questions and provide medical advice at 1-800-TRICARE, option 1.  TRICARE Prime Active Duty members require prior authorization before urgent care visits, which can be obtained through the NAL.  In the event of an emergency, call 911 or go to the nearest emergency room.

Urgent Care Facilities

**CHI Health Quick Care locations are within Hy-Vee grocery stores. They provide urgent minor medical care for patients 18 months & older. They do NOT have radiology services available.

Mon - Fri 7:00 AM – 7:30 PM Sat, Sun, Holidays 9:00 AM – 5:00 PM

Locations: (within Hy-Vee)
S. 73rd Plaza (Shadow Lake)
96th & Q
79th & Cass
108th & Fort
132nd & Dodge  
144th & Stonybrook
156th & Maple
180th & Q
180th & Pacific
2323 W Broadway, Council Bluffs

Here are some examples of treatments they are able to provide:

  • Cold/Flu symptoms
  • Ear Infection
  • Female UTI/Bladder/Yeast Infection (Ages 13+)
  • Minor Skin Irritations
  • Mono
  • Pink Eye
  • Seasonal Allergies
  • Sinus Infection
  • Strep/Sore Throat


  • Tetanus
  • Tetanus/Pertussis
  • Hep A & B
  • Pneumonia
  • Measles / Mumps / Rubella
  • Influenza

Seek urgent / emergency care

Call 911 or go to the nearest emergency room. Some military treatment facility locations offer emergency room services and others do not, so be sure to be familiar with the clinics and services offered at your location.

Medical emergencies are the sudden and unexpected onset of a medical condition that:

  • Is threatening to life, limb, or eyesight;
  • Requires immediate medical treatment; or
  • Manifests painful symptoms that requires immediate response to alleviate suffering.

Call your primary care manager within 24 hours or the next business day after getting emergency care to get authorization and coordinate ongoing care.

National Suicide Prevention Lifeline1-800-273-TALK (8255), option 1

Veterans Crisis Line1-866-966-1020

TRICARE Urgent Care

TRICARE Emergency Care