Location: The Bioenvironmental Engineering Flight is located in Btdg 909. a separate building directly behind the MDG main building.
Hours of Operation: Monday through Friday 7:30 a.m. to 4:30 a.m. (Wednesdays 9 a.m. to 4:30 p.m.)
24/7 On-call technician (229) 563-3063
Bioenvironmental Engineering ensures a healthy and safe workplace environment for Moody AFB personnel and their families via operational health risk assessment expertise. They conduct industrial hygiene surveillance for industrial work centers by investigating, documenting and recommending adequate controls for potential health hazards in the work center.
Respiratory Protection: Respirators may be required in some industrial shops or for certain emergency response personnel. Check with your shop supervisor if you are unsure if this applies to you. If you wore a respirator at your previous assignment you will need to re-accomplish a Medical Questionnaire and fit testing prior to respirator use at MoodY AFB.
Gas mask fit-testing: Gas mask fit test frequency requirements have changed. To determine if you require a fit test, answer the following questions:
If you answered "yes" to any of the above, or you have never had a gas mask fit test, you require a gas mask fit test.
If you do not need a new gas mask fit test and you have a fit test from a previous base, please bring a copy to Bioenvironmental Engineering.
Location: The Dental Clinic is located at the east end of the 23d Medical Group's main building.
Hours of Operation: Monday, Tuesday, Thursday and Friday from 7:30 a.m. - 4:30 p.m.; Wednesday 9:00 a.m. - 4:30 p.m.
Phone: (229) 257-2778 (Appointment line) or (229) 257-2104 (Dental Records and Reception)
Services are limited to assigned active duty service members only. AD members can call to make an appointment for dental sick call.
TRICARE Dental Program (TOP): This is a voluntary, premium-based dental insurance plan available for active duty family members. It is administered by MetLife. If you would like information about this program and/or enrollment contact a MetLife/TOP representative at CONUS 1-855-638-8371, or go online at https://mybenefits.metlife.com
The Air Force Exceptional Family Member Program (EFMP) is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. Learn more about about the Exceptional Family Member Program and link it (in a new tab) to the EFMP microsite here: http://www.airforcemedicine.af.mil/EFMP/
Location: The Family Advocacy Clinic is located at the east end of the 23d Medical Group main building across from the Dental Clinic.
Hours of Operation: Monday, Tuesday, Thursday & Friday 7:30 a.m. to 4:30 p.m., and Wednesdays 9:00 a.m. to 4:30 p.m.
The mission of the Family Advocacy Program is to build healthy Air Force communities by developing, implementing and valuating policies and programs designed to prevent, intervene in and treat child and spouse maltreatment.
- Marital counseling
- New Parent Support Program for families expecting the birth of a child or those with children under the age of three. Anger Management, a class designed to decrease and manage anger to allow individuals to control anger versus anger controlling them.
- Fearless Marriage workshop designed where couples learn how lo improve communication skills and resolve conflict.
Additional classes are offered - contact Family Advocacy for more details.
You may contact the 23d Medical Group's appointment line at 229-257-2778 or toll free at 1-800-889-3041. Administrators are available to assist with your care options.
Appointments that are cancelled within 2 hours and those where the member arrived more than 10 minutes past the scheduled time are counted as a no-show.
Operational hours: Monday, Tuesday, Thursday and Friday from 7:30 a.m. to 4:30 p.m. and Wednesday 9 a.m. to 4:30 p.m. The 23d MDG is closed every Wednesday morning for training and closed on weekends, federal holidays and ACC family days.
The Moody Family Health Clinic does not have a walk-in sick call. If you are not able to book an appointment you can leave a message with your team nurse and they will give you a call back. Online appointments are available. To schedule an appointment online go to www.tricareonline.com. Unless it is a true emergency, all TRICARE Prime beneficiaries enrolled at the 23d MDG are required to contact their PCM team during operational hours before seeking medical care from a network provider. Emergency care does not require a referral.
After hours, weekend and holiday - care advice is available by calling the Nurse Advice line. Call 1-800-TRICARE (874-2273), select option 1 to speak with a nurse. The nurse can answer urgent care questions, provide advice and help you find a doctor if needed. When out of the local area, contact TRICARE South/Humana at 1-800-444-5445 for care options. Please see our local are policy for further emergency or urgent care information.
Emergency Care Letter Are you PCSing in or out? For general questions, go to http://www.tricare.mil/LifeEvents/Moving/Prime. It is important to transfer your TRICARE Prime coverage w/in 30 days of arriving at your new location. You must contact TRICARE to enroll at 1-800-TRICARE (874-2273). Please refer to the "Moving Made Easy" attachment
Communicate with your healthcare team through MiCare Secure Messaging: https://app.relayhealth.com. If you have not signed up, you must first sign up with your local clinic in person before you will have access due to security reasons. This can be accomplished at the Family Health front desk. MiCare allows patients to request medication renewals, receive test/lab results, communicate with your healthcare team on "non-urgent" matters and request a copy of your immunizations records. MiCare home page: http://www.airforcemedicine.af.mil/micare
Preventative Health Assessment Clinic (PHA)
The PHA Clinic is located within the main 23d Medical Group's building across from the pharmacy waiting area. The PHA clinic is for active duty service members assigned to a Family Health PCM; those on flying status will go through Aerospace and Operational Medicine Clinic. To schedule PHA appointments, please call the central appointment line (229-257-2778). Members must complete a Web Health Assessment prior to scheduling the PHA appointment. For additional information about completing PHAs please speak to your Unit Health Monitor, or contact us.
Clinic Hours: The PHA Clinic is open from 7:30 a.m. to 4:30 p.m every day except Wednesday (9:00 a.m. to 4:30 p.m.).
Phone Number: 229-257-3294
Flight and Operational Medicine Clinic (FOMC) Flight Medicine is located across the parking lot from the main entrance of the 23d Medical Group next to Optometry.
The FOMC provides medical services to the flying and operational community assigned to the 23d WG. Additionally, the FOMC provides services to patients who require complex annual occupational health exams.
Aerospace and Operational Physiology Training Team's mission is to develop Airmen by sustaining, enhancing and optimizing combat capability through performance-focused risk management. The two-person team provides aircrew aerospace physiology refresher training. They teach the physiological stresses and human factor implications of modern military aviation enabling aviators to meet these challenges. Additionally, they works hand-in-hand with the 23d Wing and 93d Air Ground Operations Wing Safety Offices to provide education, training and consultation for human factors mishap prevention and investigation for all operational Airmen.
Location: The Allergy and Immunizations Element is located in the 23d Medical Group main building across from the Family Health front desk.
Hours of Operation: Monday, Wednesday, and Friday, 7:30 a.m. - 12 p.m. & 1 - 4:30 p.m. On the third Wednesday of the month, clinic is closed in the morning for training with clinic hours, 1 - 4:30 p.m. On Tuesday and Thursday, hours are 7:30 a.m. - 12:00 p.m. & 1 - 3:00 p.m.
All recommended childhood immunizations are offered through the Immunizations Clinic.
Smallpox immunizations: Administered at 3 p.m. on Tuesdays and Thursdays. Must be here 15 minutes prior to process all paperwork. Smallpox paperwork must be filled out the day prior to you receiving the vaccine.
TB skin tests: Everyday except Thursdays due to mandatory 48 to 72 hour follow-up exam.
Allergy shots: Tuesday and Thursday, 7:30 - 11 a.m. & 1 - 3:30 p.m.
You can obtain a copy of your family members immunization record and check your own medical readiness:
Phone number: 229-257-4317
Location: 23 MDSS/SGSL, 3278 Mitchell Blvd, Bldg 900, Moody AFB, GA 31699
Hours of Operation: Monday through Friday, 7:30 a.m. - 4:30 p.m.
Main Phone: 229-257-3887
Laboratory Flight Commander Phone: 229-257-4874
Laboratory Services NCOIC Phone: 229-257-3879
Laboratory Patient Advocate Phone: 229-257-3879/229-257-4874
The Laboratory Flight is a limited service laboratory performing basic testing within the subspecialties of Chemistry, Hematology, Urinalysis, Immunology and Serology. Specialized tests, Histopathology, and Cytology specimens are shipped outside the facility to military and civilian reference laboratories. The Laboratory Flight provides support to MDG outpatient clinics and eligible beneficiaries.
The laboratory does not provide results directly to patients. Laboratory results can be obtained through (1) contact with a provider, (2) MiCare, (3) the ‘Blue Button’ on tricareonline.com, or (4) by requesting copies from the TRICARE Operations and Patient Administration’s, Release of Information department.
The Mental Health Clinic is located at the east end of the 23d Medical Group main building across from the Dental Clinic.
The Mental Health Clinic is available by appointment or on a walk-in basis to assist in meeting the emotional and psychological needs of Airmen and their families. Services include evaluation and treatment for mental health and substance abuse.
Mental Health staff conducts a variety of classes and workshops on topics such as Anger Management, Healthy Sleep, Stress Management and Responsible Choices with Alcohol.
MH Important phone numbers:
Mental Health 229-257-3898
Family Advocacy 229-257-4805
Sexual Assault Response Coordinator 229-257-7272
Military Family Life Counselor 229-444-8977
Ambulance Dispatch 911
Command Post 229-257-3501
Security Forces 229-257-2720
24 Hour Crisis Hotline 229-257-2747
Other resources: Military One Source 1-800-342-9647
Location: The Optometry/ Clinic is located in the Aerospace and Operational Medicine building directly across the parking lot from the 23d Medical Group's west entrance.
Hours of Operation: Monday, Thursday and Friday: 7:30 a.m. - 4:30 p.m.
Tuesday and Wednesday: 9:00 a.m. - 4:30 p.m.
Closed daily for lunch from 11:30 a.m. to 12:30 p.m.
Information on how to make an appointment: Please call the appointment line at 229-257-2778 or visrt the web at www.tricareonline.com.
Urgent Care policy: Please visit a local Emergency Room for any possible loss of lffe, limb, or eyesight. Acute patients may walk-in (red eye, foreign body sensation, sudden onset of pain or sudden onset of decreased vision).
The Optometry Clinic provides comprehensive eye care as well as glasses and gas mask inserts for active duty only. Diabetic retinopathy screening is available annually on a limited basis. Contact lens prescriptions can only be updated if the member wears contact lenses to their appointment and has the contact prescription information.
Location: Bldg 900 (Main Medical Clinic); ROI Location: Within Outpatient Records
Hours of Operation: 7:30 a.m. - 4:30 p.m. Closed Federal Holidays and ACC directed Family Days.
Outpatient Records Phone: 229-257-2917
Outpatient Medical Records - Provides outpatient medical records to clinics, upon request, for patient appointments. Upon receipt of PCS orders, medical records are packaged and mailed to the member's gaining unit. When a member is retiring or separating, all medical records are sent to AFPC for retirement of the record. If you are in possession of your original medical record, please bring it by Outpatient Records so that we process your medical record into our system.
Release of Information - Provides copies of medical records to members, legal, insurance companies etc., as requested. Routine record requests are usually completed within 30 days. Request form and photo ID are required for all record requests. Children above the age of 18 must be present with valid ID in order to process request. Charges may be applied if you've received previous "personal" copies of medical records within the same year.
You may contact the 23d Medical Group at 229-257-2778 or toll free at
1-800-889-3041. Information is available to assist with your care options.
Operational hours: Monday through Friday, 7:30 a.m. - 4:30 p.m. On the third Wednesday of the month, clinic is closed in the morning, with clinic hours 1 - 4:30 p.m. The MDG is closed on weekends, federal holidays, and ACC family days.
Screening for strep throat: Parents wanting their children checked for strep throat may obtain a throat culture without an appointment (the culture will be done by the technician, NOT the provider, and they will be contacted regarding results and treatment). Throat cultures are indicated if symptoms (sore or irritated throat +/- fever, HA, stomach ache or rash) have been present for less than 72 hours. Please call and leave a message with the team nurse and she/he will call back with a time to be present to the clinic.
School attendance form: The state of Georgia requires completion of a Form 3300 (EED) for school attendance. The vision and hearing screens for this form are completed Monday through Friday, 8 - 11 a.m. & 1 - 3 p.m., on a walk-in basis.
School and sports physicals: The 23d MDG conducts one weekend of sports physical clinic per year; otherwise these special exams require a scheduled appointment. Sports physical day is announced several weeks prior to the event and are open to all 23d MDG beneficiaries.
Preventive care: Your child should be seen as a newborn during the first week of life, at 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 2 years, and then annually thereafter.
Pediatric immunizations: Your child's immunizations must be up to date for base childcare and school registration. Pediatric patients' ages 6 months to 18 years are considered high risk for influenza. An annual flu shot is highly recommended for all amity members and pregnant women.
On-line appointments are available. To schedule an appointment on-line go to
www.tricareonline.com. Unless it is a true emergency, all TRICARE Prime beneficiaries enrolled at the 23d MDG are required to contact their PCM team during operational hours before seeking medical care from a network provider.
After hours, weekend, and holiday care advice is available by calling the Nurse Advice line. Call
1-800-TRICARE (874-2273), select option 1 to speak with a nurse. The nurse can answer urgent care questions, provide advice, and help you find a doctor if needed. When out of the local area, contact TRICARE South/Humana at
1-800-444-5445 for care options. Please see our local care policy for further emergency/urgent care information.
Location: The Physical Therapy (PT) Clinic is located in Building 207.
Hours of Operation: Monday, Tuesday, Wednesday, and Friday, 7:30 a.m. - 4:30 p.m.; Thursday, 1 p.m. - 4:30 p.m.
Information on how to make an appointment: After you receive a referral from your PCM, please call 229-257-7393 or stop by the Physical Therapy Clinic during business hours to make your appointment.
No-show policy: Your appointment will be marked a no-show and a letter sent to your First Sergeant if you are ten or more minutes late for your appointment or if you cancel less than two hours before your appointment.
Any other unique information containing the flight/Unit: PT uniform or equivalent (appropriate) athletic clothing REQUIRED for ALL appointments in the Physical Therapy Clinic.
Acute Injury Walk-ins available Wednesday, 2 - 4 p.m., for active duty members with brand new injuries (i.e. never had injury/pain in the part of your body before) that are less than three weeks old. No referral required.
Services are available for assigned active-duty service members with a referral from their PCM. The PT clinic reserves the right to see ADSM without a referral on a case-by-case basis. All other beneficiaries will be referred to a local network provider for physical therapy services.
Location: The Public Health Flight is located in the 23rd MDG Clinic (Building 900).
Hours of Operation: The Public Health Flight is open 7:30 a.m. - 4:30 p.m.
Public Health services include: Occupational Health, Community Health, and Deployment Health.
Occupational Health programs include: Hearing conservation (audiograms), fetal protection, medical employee health, and occupational illness investigations.
Community Health programs include: Communicable disease education, epidemiology, entomology, food and public facility sanitation, travel medicine, disease surveillance and investigations.
Deployment Health programs include: Pre and post deployment processing, Deployment Related Health Assessments, and Medical intelligence analysis.
Location: 23 MDSS/SGSQ, 3278 Mitchell Blvd, Bldg 900, Moody AFB, GA 31699
Radiology Front Desk Phone: 229-257-3295 Patient Advocate Phone: 229-257-4321 Flight Chief Phone: 229-257-4321
Brief Description of Clinic to include services offered: The Diagnostic Imaging department can perform routine X-ray services on a walk-in basis with an order from a health care provider. Imaging studies such as ultrasound, CT, mammography, etc., are referred to off-base clinics in the local network.
Location: Bldg 900 (Main Medical Clinic
Hours of Operation: 7:30 - 4:30 p.m. Closed every Wednesday morning until 9:00 a.m. for training. We are closed Federal Holidays and ACC directed Family Days.
Patient Travel: 229-257-3334
MEB Office: 229-257-5640 /
The Referral Management Center (RMC) is where patients go to get information on processing specialty referrals requested by their referring provider. The RMC can assist with ensuring that you know all of the steps necessary to get a specialty appointment set within a reasonable timeframe. Additionally, the RMC office has resources to help you further understand your healthcare benefits as well answer questions regarding any billing issues you may encounter.
If you have been "referred" by your Primary Care Manager to see a specialist, please stop by the RMC before leaving the clinic. The RMC can assist by providing instructions on scheduling you an appointment to a specialty clinic for your initial visit.
If care cannot be provided on base, the RMC will defer you to our one of our TRICARE Prime network specialty care providers. Come by the RMC, sit with one our referral managers to get instructions on how to access referral info and schedule an appointment. All routine network referrals have an expiration date, so please set your initial appointment before the referral time period ends. The RMC cannot "renew", "modify", or "delete" an unused, unwanted, or expired referral. All expired referrals must be "renewed" by contacting your PCM via MiCare or the appointment line at
229-257-2778. For "continuity-of-care" referrals, please speak to your PCM team via MiCare or contact the appointment line at
Duty Hours: For care considered urgent, please call the appointment line at
229-257-2778 for same day appointments to the MTF clinic. If an appointment cannot be made at the MTF, your PCM team will place a referral.
Non-Duty Hours: Please call the Nurse Advice Line (NAL) at
229-257-2778. The nurse will do an initial evaluation of your medical symptoms, and if necessary, may direct you to the nearest Urgent Care Center. If so, the nurse will place a referral for your visit by the next duty day. Please do not go to an Urgent Care Center without an authorization or you may incur Point of Service (POS) charges. Active duty members are required to seek medical care from their PCM and are required to have a referral authorization to visit an Urgent Care Center.
Emergency care is defined as a THREAT TO LIFE, LIMB, OR VISION. Emergency Care does not require a referral, but you are strongly advised to contact your PCM within 24 hours of ER/ED release at
229-257-2778 M-F during duty hours.
Location: The Women's Health Clinic is located in the MDG main building, right side at main entrance.
Hours of Operation: Monday through Friday, 7:30 a.m. - 4:30 p.m. (lunch break daily, 11:45 a.m. - 12:45 p.m.); on the third Wednesday of the month, clinic is closed in the morning for training with clinic hours, 1 - 4:30 p.m.
Information on how to make an appointment: Through appointment line
ED/Urgent Care Policy: ED should only be used for possible loss of life, limb or eyesight. If you think you might need an urgent care visit please call the appointment line, they will be able to either schedule you a same day appointment in the clinic or they will send a message to the Women's Health clinic. The provider or nurse will then call you back and the decision will be made at that time Whether to refer you to urgent care or for you to come into the clinic. You cannot be seen in urgent care.
Walk-in for pregnancy tests anytime the clinic is open (you must do this to get a referral to OB/Midwife).
Walk-in for Depo Provera shots: Wednesday, 9 - 11 a.m. & Friday 1 - 3:00 p.m.
Services include: Annual well woman exams, family planning, dysplasia, emergency contraception, breast cancer screening, pregnancy testing, infertility counseling and other gynecological exams. Without a referral. After hours you may call the appointment line number which will connect you with the nurse advise line and they will either give you home care or direct you to an urgent care clinic as needed.
Active duty, active-duty family members and their dependents enrolled to the 23d Medical Group can be seen in the Women's Health Clinic without a referral. Appointments are available through the centralized appointment line at