Patient Advocate: (505) 846-3406 (no email); also located in the Phone Tree when patients call the appointment line number.
Health Benefits: (505) 846-3335
Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate. If concerns are not adequately resolved, patients have the right to contact the Joint Commission at 1-800-994-6610 or https://www.jointcommission.org/report_a_complaint.aspx.
377th Medical Group Patient Rights and Responsibilities
Military Health System Notice of Privacy Practices
Your experiences matter to us! They tell a lot about how we're doing in the Air Force Medical Service. If you receive the JOES (Joint Outpatient Experience Survey) please take a few minutes to fill it out and send it back. Your insights help to make educated decisions related to patient care.
With TOL Patient Portal Secure Messaging, AFMS patients can easily request and provide information at any time. TOL Patient Portal Secure Messaging provides a secure patient portal to ensure easy and private online communications in order to connect beneficiaries to their health care team. Learn more about TOL Patient Portal.