HomeMTFHillFill and Manage Prescriptions

Pharmacy Information

Locations:

  • Main Clinic: Building 570
  • Satellite Pharmacy and ScriptCenter Kiosk located at Base Exchange

Hours:

  • Main Clinic: Monday through Friday, 7:30 a.m. to 4:30 p.m.
    • Closed the second and fourth Friday of every month until 1 p.m.
  • BX Satellite Pharmacy: Monday through Friday, 8 a.m. to 5 p.m.
    • Closed the fourth Friday of every month until 1 p.m.

Telephone:

About us: We provide initial and refill pharmacy services for medications maintained on the 75 MDG formulary. The Main Clinic pharmacy provides all initial fill medications for patients with a primary care manager in the 75 MDG. The Satellite Pharmacy provides all refill medications and all medications for patients who receive prescriptions from off-base providers. The Satellite Pharmacy can receive hand-carried, electronically ordered prescriptions, and controlled faxed prescriptions. All faxed and electronic prescriptions will be available for pickup within 24 hours of receipt by the pharmacy. The ScriptCenter Kiosk is available for prescription pick-up. Patients will have the option of selecting ScriptCenter as their refill pick-up location in addition to the Satellite Pharmacy when calling in their refills. The maximum amount of medication dispensed is a 90-day supply. Prescriptions for non-formulary medications may be presented to the pharmacy for fill evaluation. This process involves contacting the provider and changing to a formulary alternative or receiving justification from the provider to fill the non- formulary medication as written. This process may take up to 72 hours to complete. The pharmacy has a mandatory refill call-in policy. Patients may call in a refill 24 hours a day. Refills being picked up at the Satellite Pharmacy called in before 2 p.m. on a duty day will be ready for pick-up the next duty day after 9 a.m. Refills being picked up at the ScriptCenter Kiosk called in before 2 p.m. on a duty day will be ready for pick-up the next duty day after 9 a.m. If you have no remaining refills, call the Central Appointment Line at 801-728-2600 and ask to speak to a nurse, or make an appointment with your provider if necessary. Please take care of this the week before you run out of medication, as it may take up to three duty days for the medication to be ordered. Please provide pharmacy one additional day to process refills following federal holidays and AFMC down days. Pharmacy peak wait times occur from 11 a.m. to 2 p.m. daily and days before and after federal holidays. Wait times will be significantly reduced by visiting the pharmacy outside these peak hours. If you or a family member requires medications in conjunction with after-hours care, you may utilize a network pharmacy in the local community. For active duty service members there is no cost when utilizing a network pharmacy. TRICARE Prime family members have a co-pay. The amount of the co-pay depends on whether the medication is generic, brand name, or non-formulary. A list of network pharmacies can be accessed on the Express Scripts website by selecting the “Find a Pharmacy” link on the left side of the page. If you do not utilize a network pharmacy, you will be required to pay for the medication upfront and your co-pay will be higher.

Formulary (medication availability)

Manage Your Prescriptions

TRICARE Pharmacy Program

TRICARE Formulary Search Tool