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Resolve a concern

The Hanscom Clinic is dedicated to providing our patients with the best possible healthcare. We value your opinion and welcome your comments. Please feel free to fill out a patient comment card available at the patient comment box located in the main lobby. Your input helps us to provide safe, quality care. In addition, you may contact our Patient Advocate.

Address: 66th Medical Squadron Building 1900 90 Vandenberg Dr. Hanscom AFB, MA 01731

Phone: 781-225-6789, option 2

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610, or by submitting a concern or complaint online.