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Resolve a concern

Patient Advocate Phone: 605 385-3239

Patient Advocate Email: usaf.ellsworth.28-mdg.mbx.customer-comments@mail.mil

Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate using provide contact information. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610 or https://www.jointcommission.org/report_a_complaint.aspx

Interactive Customer Evaluation Survey

Please let us know how we are doing by going to the ICE website and fill out the online survey at:  ICE Survey Link