Location: 30 Nightingale Road, Edwards Air Force Base, California 93524, Building 5525, south end of the first floor
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m.
About us: We are always striving to provide you and your family the best pharmaceutical care. All of us are committed to providing quality services and to ensure that the care you receive is and continues to be the best you've ever experienced. The pharmacy staff extends a special thank you to all of you in uniform who are defending our country and to all the veterans who have made major contributions to our nation. We also thank the families who have and continue to support all of you.
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How do I get medication refills? If you have an existing prescription that is still active with refills left, please call the refill line at 661-277-9896. Typically, if you're running out of a medication, specifically, down to last refill or last set of doses, it means your provider is expecting you to follow-up for re-evaluation. Please make a follow-up appointment prior to running out so your provider can see how you are doing. If your prescription has expired or you have no refills left, please call the appointment line at 661-277-7118 at least one week prior to running out of your medication, and ask to leave a telephone consult for your provider's nurse. Please have the name and dosage of the medication ready to provide to the phone clerk, as it makes renewing your prescription easier. As long as the provider determines that you do not need a follow-up appointment prior to prescription renewal, your refill request will be taken care of within 72 hours. Any questions regarding your medications that can be handled by the pharmacy should be directed to their staff at 661-277-2052. Refills can be picked up at the main clinic pharmacy.
How can I dispose of Expired Medication? The Pharmacy has a Medsafe box to dispose of expired or unwanted medication securely. The box is located near the pharmacy window in the main clinic.
Can I get lab results from the Lab? No. Lab results must be communicated by your provider or provider team to ensure any needed education occurs. Also, to make sure that proper documentation is placed in your medical record regarding the lab results and any actions that follow.
What do I do if I am told to Fast for my lab? Have nothing to eat for 10 to 12 hours prior to your test. If you are on medication, continue to take your medication with water only. Contact your provider if this conflicts with prescription instructions. No coffee, juice, milk, tea, sodas, sports drinks. Not all Lab tests require fasting, but as a general rule we encourage all our patients to come to the lab fasting. This will enable us to tackle any contingency that might require additional lab testing of your sample.
Can I get labs from a civilian provider drawn at the Lab at Edwards Air Force Base? Our clinic laboratory performs limited lab tests for civilian providers. Please call the lab staff directly at 661-277-2306 to confirm whether or not your specific test can be performed. All patients can have their civilian provider's lab work performed downtown as part of their TRICARE referral, whether it is available in our lab or not. Lab tests performed downtown are included as part of the referral for care and there are no out of pocket costs to the patient. The downtown lab will notify the civilian provider, not the MDG, of the results. For lab tests performed by the Edwards Air Force Base clinic lab for your civilian provider, your provider must request the results be sent to them. Some tests may take up to two weeks to obtain the final results. It is in your best interest to use a civilian lab setting when seeing a civilian provider.
How can I get lab work or X-rays completed for my procedure or surgery downtown? Consult with your provider at the facility where your surgery will be performed before having lab work completed. Often, pre-operative lab work is required within three days of your procedure or surgery date. Some lab work drawn at the Edwards Air Force Base clinic is sent to reference laboratories and the turn-around time exceeds three days. X-rays performed at the Edwards Air Force Base clinic are sent to an off-site radiologists for interpretation. This process may exceed three days which could delay your surgery.
Can I have my primary care manager at the Edwards Air Force Base clinic order lab work for my downtown provider? This cannot be done. This would actually delay your care because those test results will not automatically be sent to your civilian provider by the lab. Due to privacy regulations, only Patient Administration can release those test results to another provider and only after the patient signs a release of information document. These extra steps add additional delays in completing this process.
What about laboratory tests for TRICARE patients? The Laboratory will perform tests for patients being seen by a civilian physician if the patient is normally authorized medical care in the military medical system. The Laboratory will only accept these requests on a preprinted prescription pad or lab request form showing the physician's name, address and phone number. Due to public law, the laboratory is prohibited from using monies from the Supplemental Care Fund for TRICARE patients. If the laboratory can run the test in-house or ship the test to a military or other government lab, we will honor the request. The results will be faxed to the requesting physician upon telephone request from doctor's office.