Location: Building 300, Third Floor
Hours: Monday through Friday, 12:30 to 4 p.m.
About us: We provide customer service support for retraining and classification, commissioning, initial flying class physicals, special duty, developmental special duty, overseas permanent change of station and contiguous United States PCS requiring an Air Force Form 422, palace chase and palace front, professional military education attendance requiring Air Force Form 422, and separation history and physical examination. Active duty Airmen must request a medical clearance review using My Individual Medical Readiness. (CAC required for access)
Location: Building 216
Telephone: 302-677-2595 or 302-363-9155, for the on-call phone
About us: We work to manage the occupational and environmental health risks for all personnel on base. Industrial workplaces are visited on a routine basis, based on the health threats present, and evaluated through process based surveys. Health risk assessments are then performed and briefed to unit commanders based on confidence in hazard characterization and controls of said processes. We also manage the base drinking water program by providing oversight of private contractors who routinely monitor water potability and publish a consumer confidence report annually to educate the base population on the results.
Location: Building 300, Room 1C208
Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.
About us: The registered nurse case manager for dependents and retirees is a patient advocate who works with providers, ancillary health staff, off-base medical resources, and the family to address medical care and areas of concern. Case managers evaluate patients who meet case management criteria and complete a comprehensive care plan with objectives, goals, and actions to meet the individual needs for healthcare, safety and the patient’s specific health goals. Case managed patients typically have serious or catastrophic illness or injury including: multiple or chronic medical issues, those lacking family or social support, in cases of functional physical deterioration, and generally assist beneficiaries who require extensive coordination of resources and services.
Location: Building 304
Telephone: 302-677-2846 or 302-730-4633, for after-hours dental emergencies
About us: Comprehensive dental care is provided for all active duty personnel. Periodic dental examinations are scheduled for active duty members through their unit health monitor or unit deployment manager. Follow-up appointments are made at the time of the periodic dental exam appointment or by calling the Dental Clinic. Dental care for non-active duty personnel is limited. Family members of active duty service members are strongly encouraged to enroll in the TRICARE Dental Program. Retirees and their family members are advised to enroll in the Federal Employees Dental and Vision Insurance Program, or FEDVIP.
Location: Building 300, Room 1A101, adjacent to the pharmacy
About us: We perform routine radiological exams, or X-rays. Mammogram, Magnetic Resonance Imaging, or MRI, ultrasound, nuclear medicine, and computed tomography, or CT, are referred to off-base facilities.
Location: Building 300, Family Health Clinic
Telephone: 302-677-3030 or 302-677-5950
About us: We provide education and support to the Dover Air Force Base beneficiaries diagnosed with chronic diseases such as hyperlipidemia, diabetes, and asthma to include those with pre-diabetes. The goal of our office is to help minimize complications in patients with a particular chronic disease and help lessen the long-term usage of healthcare resources for that specific population. Additionally, they provide important health education and advocacy by helping patients follow their treatment plans and gain control over and become more proactive in their healthcare. Services are available upon referral from their primary care manager for individualized education or in-classroom format. Patients who have previously been diagnosed with one of the chronic diseases mentioned above may self-refer.
Location: Building 300, Room 1C304
Telephone: 302-677-2598 or 302-677-2408
About us: The Air Force Exceptional Family Member Program, or EFMP, is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. Learn more about the Exceptional Family Member Program.
Location: Building 300, First Floor
About us: We provide continuing and comprehensive healthcare for the individual and family. The clinical teams consist of family physicians, physician’s assistants, family nurse practitioners, registered nurses, and technicians. There are no emergency services provided at the 436th Medical Group.
Location: Building 423, Fitness Center
About us: We provide a series of health programs open to active duty, retirees, and their dependents. Programs include, but are not limited to, tobacco cessation, diabetes nutrition, body composition using the InBody 770, hydro massage, and nutrition and healthy weight classes.
Location: Building 300
About us: We are available on a walk-in basis. Hand-written prescriptions must be provided for all non-routine vaccinations. Routine vaccinations include; childhood immunizations, vaccines for military movements including deployment and permanent change of station, and any due or overdue vaccines. Vaccines required for leisure travel can be provided after consultation with Public Health and your primary care manager. Shot records for any vaccinations provided by a non-military clinic must be provided to ensure proper medical care can be provided. Note: Children require a two-month well baby check before receiving their first set of immunizations.
Location: Building 300, Room 1B48
About us: We are a limited service laboratory performing basic testing within the subspecialties of chemistry, hematology, urinalysis, and serology. Specialized tests are shipped outside the facility to military and civilian reference laboratories. Results can be accessed by logging on to TRICARE Online and clicking the blue health record tab within the Patient Portal, or through the Release of Information Department of the 436th Medical Group.
Location: Building 300, Second Floor
About us: The Mental Health flight's staff includes professionals trained in clinical psychology, social work, psychiatry, and certified substance abuse counseling. Services include assessment and outpatient treatment for a variety of mental health and substance abuse issues. Treatment options include individual, and group therapy. Mental health and substance abuse services, to include crisis intervention and emergency services, are not available for non-active duty personnel or minors; however, HealthNet Federal Services may be reached at 1-877-TRICARE or online at www.hnfs.com for a listing of TRICARE network providers. The Mental Health flight also includes the Family Advocacy Program. The Family Advocacy Program offers assessments and outpatient treatment to include individual, couples and family therapy for alleged offenders or victims of child or intimate partner maltreatment. It also offers a new parent support program, which is a voluntary prevention program for expectant women and those with children under the age of 36 months. The new parent support program offers a range of services tailored to the family's needs, including home visits. Family Advocacy Program services are limited to active duty personnel and their families only.
About us: We perform annual eye exam, initial flying class physicals, and will see patients for ocular illness or injury. New contact lens fits are not performed, however if patients bring both their current contact lenses and lens information found on their boxes, they may be renewed. For more information, including information on photo refractive keratectomy, or PRK, and laser-assisted-in-situ keratomileusis, or LASIK, surgery, please call the appointment line. The appointment clerks will connect you to speak to a technician once they determine a recent eye exam has already been completed. Please note that most of these questions are answered at your routine eye exam.
Location: Building 300, Room 2A201
About us: We provide outpatient medical records to clinics, upon request, for patient appointments. Upon receipt of permanent change of station, or PCS, orders, medical records are packaged and mailed to the member's gaining unit. If a member is retiring or separating, all electronic medical records are printed and filed in the outpatient medical record prior to being mailed off for retirement. We also assist with new patient registrations. Release of Information provides copies of medical records to members, legal, and insurance companies as requested. Record requests may take up to 30 days to complete. Your first copy of medical records is free; additional copies are $0.13 per page with a $75 cap. Review the entire Military Health System Notice of Privacy Practices.
About us: We provide well child care, school and sports physicals. Well child visits are performed at two weeks, two months, four months, six months, nine months, 12 months, 15 months, 18 months, 24 months, then annually after two years old. Once a patient turns 18 years old, medical care is transferred to the Family Health Clinic, unless a patient has a complicated medical history and medical care should be continued by pediatrician.
For pharmacy information, please click here.
About us: We provide services to active duty personnel with impairments, functional limitations, disabilities or changes in physical function resulting from injury, disease or other causes. Our practice is limited to general musculoskeletal and orthopedic conditions. Neurological and developmentally delayed patients will be referred to the network. Dependent and retired patients with orthopedic-related conditions may be seen on a case-by-case basis.
About us: Public Health offers
Location: Building 300, Room 1C209
Hours: Monday through Friday, 7:30 a.m. to 4:20 p.m.
About us: The Referral Management Center is a one-stop shop where patients go to process specialty referrals requested by their referring provider. We can also help coordinate your off-site network provider if necessary. Additionally, we can review referrals. If care cannot be provided on base, we will refer you to our one of our TRICARE Health Net specialist medical provider. All routine network referrals have an expiration date, so please set your initial appointment before the referral time period ends. We can renew, modify, or delete an unused, unwanted, or expired referral. We can also request a referral renewal from your primary care manager, which is able to be done via a telephone consult. Please be advised that referrals that have an expiration date of 12 months or more cannot be renewed, however you may contact your primary care manager for a new referral.
Location: Building 300, Room 1C202
About us: We assist beneficiaries in many ways. We can assist virtual out-processing for TRICARE, line of duty determinations, medical evaluations boards, medical bills, and educate patients who are enrolled into the Exceptional Family Member Program.
Telephone: 302-677-6527 or 302-677-4633
About us: We’re dedicated to providing exceptional medical care to our flying population, special duty personnel, and all active duty personnel.
About us: We offer a variety of gynecological care, such as well women’s exams, pap smears, dysplasia care, mammogram referrals, procreative management, birth control counseling and minor gynecological procedures. All Dover Air Force Base active duty women are required to have their PAPs performed in the women’s health clinic. Dependent women may choose to have their PAPs performed by an off-base gynecologic provider if they are due. If a woman has a PAP performed off-base and then requires additional evaluation, treatment or follow-up based on conditions discovered during the PAP appointment, the woman must be seen at the Dover Women’s Health clinic. Both active duty and dependent women are required to get all other routine gynecological care at the Dover Women’s Health clinic. Patients may walk-in for Depo-Provera injections Monday through Friday, 8 to 11 a.m. and 1 to 3 p.m. Obstretrics orientation classes are offered to all pregnant families, men and woman, active duty and dependents on the third Wednesday of every other month from 8:30 to 10:30 a.m.