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Local Clinic Information

For an appointment, call the Appointment Line at 0434-30-5000 or DSN 632-5000, Monday through Friday from 7 a.m. to 4 p.m.

Patients may also make appointments on TRICARE Online (TOL) at https://www.tricareonline.com

24-Hour Nurse Advice Line: 1-800-87-7660

New Enrollee Brochure

Make An Appointment

For any care that your primary care manager does not provide, such as urgent, routine, preventative, mental health, and specialty care, you will need a referral from your PCM. Find out more about how to obtain the necessary referral and authorization.

Online Appointing

You can book appointments online if you're:

  • A registered user on the TOL Secure Web Portal
  • Booking an appointment at a military hospital or clinic

Manage Your Appointments Now!

From the Appointment Center, you can:

  • Schedule, view or cancel appointments at your military hospital or clinic
  • Get up to three email or text message reminders about scheduled appointments

Read the TOL Appointment Center Brochure for more information.

To log in to the TOL Secure Web Portal, you need a Common Access Card, Premium DS Logon, or DFAS MyPay account. To learn more, please visit the DEERS DoD Self-Service Access Center.

Patient and Family Engagement

The Air Force Medical Service welcomes engaged patients and families as our partners in making sure your and your family's care is safe and effective. In the Patient and Family Engagement Toolkit, you'll find concrete advice and great resources that can help you partner with your healthcare team more effectively. Learn more about Patient and Family Engagement.

Air Force Medicine


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New Coverage: Dental and Vision benefits On January 1, 2018 a reform of the Military Health System (MHS) began rolling out with the implementation of many of the 2017 National Defense Authorization Act (NDAA) laws. As part of these reforms, the current TRICARE Retiree Dental Program (TRDP) will end on Dec.31, 2018. Eligible TRICARE beneficiaries will have the opportunity to enroll in the U.S. Office of Personnel Management's (OPM) Federal Employees Dental and Vision Insurance Program (FEDVIP) during the 2018 Federal Benefit Open Season, which runs from Nov.12 through Dec. 10, 2018, to receive benefits on Jan.1, 2019. FEDVIP is a voluntary, enrollee-pay-all dental and vision program that offers eligible partecipants a choice between 10 dental and four vision carriers, with some plans offering both high and standard options. Enrollee-pay-all means there are no government contributions toward premiums. Eligible TRICARE beneficiaries will have the opportunity to enroll in FEDVIP and manage their coverage via BENEFEDS.com, a secure enrollment portal. Eligible TRICARE beneficiaries who do not enroll in FEDVIP dental and/or vision plan during the 2018 Federal Benefit Open Season will have the opportunity to enroll each year during the annual open season. The only opportunity to enroll outside of the open season is if a beneficiary experiences a qualifying life even (QLE). WHO IS ELIGIBLE? In general, Retired Uniformed Service Members and their families who were eligible for the TRICARE Retiree Dental Program (TRDP) are eligible for Federal Employee Dental and Vision Insurance Program (FEDVIP) dental program and, if enrolled in a TRICARE health plan, FEDVIP vision coverage. In addition, family members of active duty uniformed service members who are enrolled in a TRICARE health plan are eligible for FEDVIP vision coverage. For more information on the new program, visit www.tricare.benefds.com
The appointment line automated phone tree has been updated. Patients will notice new prompts and options starting Friday June 22nd. The phone number remains the same, 632-5000, but the prompts have been streamlined to better direct patient needs. You can still press 1 to reach any clinic in the MDG to book, cancel, or reschedule your appointment.
As a reminder the MDG will be closed this Thursday starting at 12:30. Additionally the MDG will be closed all day this Friday June 15th for the USAFE Family Day
Do you have a hard time falling asleep? Maybe staying asleep is the issue. If so, call the appointment line (632-5000) and book an appointment with our new Behavioral Health Optimization Provider (B-HOP). She is located in Family Health and does not require a referral...direct access! She also can assist with other issues like anxiety, mood swings, smoking cessation, weight control, communication issues with a spouse, substance abuse, chronic pain, and other common behavioral/emotional concerns. Call to make a B-HOP appointment today!
Are you pregnant? If so, please consider scheduling an appointment with the Aviano PharmD clinic. Just call the appointment line at 632-5000 and ask for a PharmD appointment! Review the details below to see if the PharmD clinic can help you. PharmD services offered for expectant mothers include: •During pregnancy: commonly used OTC medications can be provided such as prenatal vitamins, anti-emetics, pain medications and stool softeners. Advice regarding medications that are safe to use during pregnancy. •36-week Appointment: the pharmacy is now offering appointments at 36-weeks to provide pregnant women with medications that may not be provided by Italian providers. Medications to aid with pain and discomfort associated with childbirth and lactation are provided at this appointment. Medications available upon request: o Ibuprofen 800mg tablet o Docusate 100mg capsule– stool softener o Witch Hazel Pads – used to soothe swelling and discomfort due to birth and associated hemorrhoids o Motherlove Nipple Cream – used to relieve, dry, sore, cracked nursing nipples o Dermoplast – a spray used on vaginal/perineal area after delivery to help reduce pain and discomfort
Thank you Pace Family!
Due to the Italian National Holiday on Thursday April 12th and an Italian Day of Rest on Friday April 13th, the following MDG services will be unavailable on those days: • Liaison Services • Off Base Appointments Counselor • Medical Translations • Beneficiary Counselor Thank you for your understanding!
It has come to our attention that a telephone scam has escalated in attempt to target TRICARE beneficiaries. If you receive a call asking for your Personal Identifiable Information (PII) so the caller can send you a free cancer screening kit, please report the call immediately. The caller is not a TRICARE representative. https://www.tricare.mil/ContactUs/ReportFraudAbuse.aspx
The 31st Medical Group is soliciting for interested candidates for Physician Assistant or Nurse Practitioner. If you are interested in this potential employment opportunity, please contact Alessandra Ferracin @ base contracting, alessandra.ferracin.it@us.af.mil or 0434-307932.
The Nuse Advice Line is operational again. The line experienced technical difficulties over the weekend. The transfer from the appt line (632-5000) has been fixed for both during the duty day and after hours. Thank you to the patients who brought the issue to our attention and we apologize for the drop in service over the weekend.
Don’t forget! Tomorrow we’ll be LIVE on Twitter Chat to answer your questions on #immunization health and vaccines.… https://t.co/BR8nZAzxcX
RT @usairforce: Maj. Onier Alejandro-Villarreal & Capt. Rodney McIntyre, 927th Aeromedical Staging Squadron medical techs, operate on a pat…
Reminder! Always discard vaccine vials and syringes using proper medical waste disposal procedures. For more inform… https://t.co/EQDlFUAqhE
The AFMS is in a time of transition. To address new changes and provide guidance and direction to Airmen, AFMS lead… https://t.co/xx8661aLgE
SSgt Milburn & SSgt Hibbs from Buckley AFB, CO, were instrumental in supplying the Japanese Encephalitis Vaccine to… https://t.co/VJjdO6hGiG
Without the innovators who built the aviation industry, providing expeditionary medicine in the air would not be po… https://t.co/PgerHfIrjF
Go behind the scenes to meet the medical laboratory technicians at @374AirliftWing! Their work allows doctors to do… https://t.co/56kbQKBi7v
We are constantly improving the way we deliver healthcare and enhance access to your healthcare team. Telehealth is… https://t.co/M143P2FMX2
Col. Laurel “Buff” Burkel speaks to the 105th Airlift Wing, the same group that flew her back the U.S. via a 105th… https://t.co/ln92dbDOsK
RT @MilitaryHealth: This week #AcrossTheMHS airmen exercise an Emergency Medical Technician Rodeo, Capt. Timby's granddaughter gets flower…
If you have diabetes, you are at higher risk for serious problems from vaccine-preventable diseases like flu. Check… https://t.co/Lxxe2FSu9M
“It is rare to have a family member in the same career as you. It is even rarer for active-duty family members to b… https://t.co/UbIWxJb0Xt
#TropicCare2018 was off to a smooth start when a patient, who came in for a vision screening, began to say that som… https://t.co/uFdNog8z1b
A new transition cell was recently stood-up to coordinate and support ongoing transition efforts related to the NDA… https://t.co/wxrZC0NeHB
#TBT Air Force Airman First Class Eugene L. Fletcer, a preventive dentistry specialist assigned to the 3rd USAF Dis… https://t.co/wukbDiH5TO
Don’t forget! On Aug 22 from 2-3 pm EST the Air Force Medical Service and DHA Immunization Healthcare Branch are ho… https://t.co/eJFLNo4iNx
Before any of the patients and procedures, Aeromedical Evacuation Technicians have to first configure their hospita… https://t.co/gInlDM6phH
When a military working dog injures a tooth, it’s up to a team of dentists and veterinarians to ensure their bite r… https://t.co/VwM6jMKKR0
"A traditional stethoscope is essentially useless during en route care because of the noise,” says Tamara Averett-B… https://t.co/li0Sj3UdhB