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Resolve a concern

Location: TRICARE Services Office

Telephone:

  • DSN: 314-632-5002 or 314-632-6978
  • Commercial: +39-0434-30-5002 or +39-0434-30-6978

Email: 31mdg.customeradvocate@us.af.mil

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.