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Airman & Family Readiness Center (A&FRC)

Airman & Family Readiness Center (A&FRC) - Services

The Airman & Family Readiness Center (A&FRC) services are designed to maintain and support mission readiness by assisting individuals and families with adaptation to the challenges and demands of expeditionary operations and the military lifestyle. The A&FRC is the focal point for Deployment Support, Exceptional Family Member Program-Family Support; Military Child Education; Personal and Financial Readiness; Employment Assistance; Relocation Assistance; Transition Assistance, Air Force Aid Society, and Personal and Work Life Education. Community Readiness Consultants (CRCs) in the A&FRCs are trained to recognize distress indicators in individuals and family members. CRCs offer support to DoD Personnel and their families. Services provided enhance the well-being and resilience of the Total Force.

The following services are offered by the A&FRC:

· Deployment Support. Services across the four phases of the deployment cycle (pre-deployment, deployment, re-deployment and post-deployment) are provided for single and married Airmen and their families.
·· Pre-deployment education briefings and consultations prepare members and families for their pending separation and help them get their personal affairs in order
·· Deployment/Sustainment support services address the needs of the families during the separation and encourages on-going connectivity with the member, community and support agencies
·· Re-deployment/Reintegration briefings and support are offered to Airmen returning from the AOR as well as to families and co-workers of the re-deployers to smooth the transition back into the community
·· Post-deployment follow-up services and education focus on the well-being of reconnecting members, their families, and their units

· Air Force Wounded Warrior Program (AFW2). AFW2 will provide well-coordinated and personalized support to recovering service members. A seven phase continuum of care is used to address the member and family needs. Eligible members will be assigned a recovery team that will work together to ensure the member and family have access to medical and non-medical services and minimize delays and gaps in treatment (medical) and non-medical services. Strong emphasis is placed on individualized guidance and support to help them successfully navigate their way through the complex process of transitioning out of the Air Force and returning to civilian life.

· Key Spouse Program. A&FRCs provide training and resources for the Key Spouse Program, a volunteer based, unit commander program that acts as a conduit between leadership and families.
 
· Casualty Affairs. Casualty Assistance Representatives assist families of the fallen.

· Exceptional Family Member Program-Family Support (EFMP-FS). EFMP-FS coordinators maintain the family support portion of the three component EFPM program in coordination with the installation's medical and assignments functions to enhance the quality of life of family members with special needs. The program provides information, referral and advocacy.

· Military Child Education. Installation support is provided by senior wing leaders who attend school board meetings and advocate for the interests of military families; civilian School Liaison Officers and A&FRC staff members supplement the support with information, referral and resources for parents.

· Personal Financial Management. The A&FRC assists members and their families in the development of a financial plan that addresses consumer education and awareness, savings information, credit and debt management, credit score review and rebuilding as well as retirement planning.

· Air Force Aid Society (AFAS). A&FRC partners with the AFAS, the official charity of the Air Force, to assist Airmen and families as financial emergencies occur. In addition to emergency loans and/or grants their Community Enhancement Programs provide a wide-range of services to support Air Force families to supplement child care, educational needs and deployment support to family members. The services offered include:
·· Short-term emergency assistance (i.e. vehicle repair, funeral expenses)
·· Respite care: assists those families registered in the Exceptional Family Member Program with respite care by funding a few hours of child/elder care each week or month. A referral from the EFMP-Medical officer is needed.
·· Child care for PCS.
·· Vocational/Technical Educational Grants
·· Give Parents a Break Program.
·· Provides loans for the purchase of breast pumps on a financial needs basis.
·· Bundles for Babies: A one-day seminar provides pertinent information to new and expectant parents. The program emphasizes the importance of budgeting family income, staying out of debt, starting an emergency savings account, proper nutrition and life with a new baby in the family.
 
· Transition Assistance Program (TAP). The A&FRC is the focal point for service members separating from Active Duty, including Reservists and Guardsmen demobilizing after 180 days on Active Duty, to participate in the TAP. Transition assistance is provided to better prepare Service members for the challenges they encounter as they leave the military and become Veterans. Transition assistance activities include several mandatory segments beginning with preseparation counseling so members are encouraged to begin participation as early as possible.

· Spouse Employment Program. The program assists family members with career planning, improving employment-related skills, and identifying vocational interests. Individual career counseling, assessment, development, and decision making are key elements of this program. Classes, workshops, employment resource rooms with computers, and one-on-one assistance are available.

· Volunteer Resource Activities. The A&FRC collaborates with other base agencies to recruit, train, place and recognize volunteers across the installation.

· Relocation Assistance Program (RAP).
To ease the stress associated with a permanent change of station, the RAP provides information relevant to the areas where individuals (military, dependents and DoD civilians) will be relocating through classes, one-on-one counseling or via www.militaryonesource.mil

· Personal and Work Life Education.
Services address prevention and enrichment education as well as consultation for individuals, couples and families.

· Military Family Life Counselors. OSD-contracted consultants provide non-medical counseling for individuals, couples and families within the A&FRC.

· Information, Referral and Follow-up Services. The A&FRC assists service members and their families in identifying and clarifying needs, determining appropriate forms of assistance, and providing linkage to on- and off-base resources. Appropriate referral is ensured through follow-up and evaluation of follow-up data to determine if the need has been met as well as the value of the referral resource used.

· Crisis Assistance. A&FRCs provide immediate, short-term intervention and referral to appropriate agency or service to assist individuals and families facing crisis situations.

· Emergency Family Assistance Center (EFAC). The EFAC is stood up by the A&FRC at the direction of the Installation Commander and serves as a staging area where families can obtain disaster relief, contingency information and services.