Air Force Medicine

Engage

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Local Clinic Information

673d Medical Group Appointment Line is open Monday to Friday, 6:30 a.m. - 4:30 p.m. hrs, except Federal Holidays.  It can be reached by dialing (907) 580-2778.
TRICARE Telephone Appointment System Guide (907-580-2778)
Appointment Speed Dial: The chart below provides the numerical sequence to push when obtaining an appointment in the 673rd Medical group. Just follow the easy steps below to reach your desired clinic or service:

Step 1: Dial "TRICARE Appointment Telephone Number/ 907-580-2778"
Step 2: Listen to the entire recording and follow the instruction.
Step 3: As soon as you hear your options, press the corresponding number.


To MAKE, CANCEL & RESCHEDULE an appointment,
leave a telephone consult or speak with the
Registered Nurse on Tricare Advice Line ---------------------------------------------------------------Press "1"


To make an appt with a PCM Women's Health,
Pediatrics, Internal Medicine, Optometry, DHA/PHA---------------------------------------------------Press "1"
For TRICARE Nurse advice line-----------------------------------------------------------------------------Press "2"
For Dental---------------------------------------------------------------------------------------------------------Press "3"
For Flight Medicine----------------------------------------------------------------------------------------------Press "4"


To hear options on Specialty Clinics ---------------------------------------------------------------------Press "2"

Physical Therapy/Occupational Therapy/Chiropractic----------------------------------------------------Press "1"
Orthopedic, Podiatry, ENT, Urology, Surgical Clinic------------------------------------------------------Press "2"
Vision, Speech, Hearing Services-----------------------------------------------------------------------------Press "3"
Mental Health-------------------------------------------------------------------------------------------------------Press "4"
Additional medical clinics (Dermatology, Neurology, Cardiopulmonary, gastroenterology)-----Press "5"


To hear options on Ancillary Services  -------------------------------------------------------------------Press "3"
Pharmacy------------------------------------------------------------------------------------------------------------ Press "1"
Diagnostic Imaging ----------------------------------------------------------------------------------------------- Press "2"
Laboratory -----------------------------------------------------------------------------------------------------------Press "3"
Allergy/Immunizations --------------------------------------------------------------------------------------------Press "4"


To speak with Referral Management/TRICARE--------------------------------------------------------Press "4"

To learn about other 673 MDG and VA Resources----------------------------------------------------Press "5"

To repeat this menu---------------------------------------------------------------------------------------------Press "8"


- REPEAT MENU? Press 8 to repeat a menu
- MAIN MENU? Press 9 to return to the main menu
- NEED ASSISTANCE WITH YOUR CALL? Press 0 (Zero) for operator assistance

Make An Appointment

For any care that your primary care manager does not provide, such as urgent, routine, preventative, mental health, and specialty care, you will need a referral from your PCM. Find out more about how to obtain the necessary referral and authorization.

Online Appointing

You can book appointments online if you're:

  • A registered user on the TOL Secure Web Portal
  • Booking an appointment at a military hospital or clinic

Manage Your Appointments Now!

From the Appointment Center, you can:

  • Schedule, view or cancel appointments at your military hospital or clinic
  • Get up to three email or text message reminders about scheduled appointments

Read the TOL Appointment Center Brochure for more information.

To log in to the TOL Secure Web Portal, you need a Common Access Card, Premium DS Logon, or DFAS MyPay account. To learn more, please visit the DEERS DoD Self-Service Access Center.

Patient and Family Engagement

The Air Force Medical Service welcomes engaged patients and families as our partners in making sure your and your family's care is safe and effective. In the Patient and Family Engagement Toolkit, you'll find concrete advice and great resources that can help you partner with your healthcare team more effectively. Learn more about Patient and Family Engagement.